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Retail assistant - optical stylist

United Kingdom, Cambridge 12.60 GBP / Hour · Job Posted March 22, 2026
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Job Description

IOLLA is a Scottish based, direct to consumer, independent retailer of high quality eyewear; designed in house and enjoyed worldwide through our online and physical spaces. Our mission is to become the most popular prescription eyewear brand wherever we are. You will be based in our beautiful Cambridge showroom, and support with all aspects of daily operations in a vibrant and exciting space.

Job Responsibility

  • Customer Experience - Provide each customer with an outstanding and inspirational brand experience
  • Share the IOLLA story and provide customers with tailored solutions to their eyewear needs
  • Recommend IOLLA products with confidence and enthusiasm
  • Optics - Help customers with all things optical
  • Understand their prescription
  • Help them select frames that best suit their needs and style
  • Learn all things aftercare
  • Brand - Drive brand awareness across the local community and beyond
  • Maintain exceptional brand standards across all areas
  • Pop Ups & Events - Support with showroom happenings and pop ups
  • Be pro-active at networking and building positive relationships
  • Operations: Support with all aspects of showroom operations
  • Opening and closing checklists
  • Stock management
  • H&S

Requirements

  • At least 1 year of retail / customer service or optical retail experience
  • Passion for fashion, with a focus on helping people look and feel great in their glasses
  • Passion for delivering an exceptional customer experience
  • Confident and excellent at building positive relationships
  • Self starter and enjoy working on your own and as part of a team

What we offer

  • Excellent training and development opportunities
  • Retail Trust partnership offers benefits including an Employee Assistance programme and access to high street discounts
  • Complimentary eyewear
  • A generous friends and family discount

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