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Retail Assistant Manager

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Supermacs

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Location:
Ireland , Charleville, Co. Cork

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Category:
Sales

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

Join our team at Costcutter Ballyhea Service Station! To assist the store manager in the delivery of store targets (both in terms of sales & profitability) through the effective management of store operations and personnel.

Job Responsibility:

  • Assist the store manager in the delivery of store targets (both in terms of sales & profitability) through the effective management of store operations and personnel
  • Supervise the activities of the retail sales team daily
  • Ensure high-quality and consistent customer service is provided at all times
  • Delegate and communicate effectively with the retail sales team
  • Supervise the effective induction and training of all employees
  • Communicate sales performance to the team
  • Assist the store manager in the recruitment of high-caliber retail sales assistants
  • Assist the store manager in the effective management of the retail sales team performance
  • Ensure the store is merchandised in a customer-friendly and competitive manner
  • Ensure housekeeping in the store is maintained at an optimum level
  • Coordinate in-store sales and promotions
  • Communicate with the retail sales team regarding in-store sales and promotions
  • Ensure the appropriate cash register and cash handling policy is adhered to
  • Ensure shelf-edge labels are updated every week
  • React to local market trends and competition in an appropriate manner
  • Deal with and rectify customer complaints effectively and pleasantly
  • Proactively take necessary action in store improvements following customer complaints
  • Assist the manager in preparations for stock take and supervise where appropriate
  • Assist the manager in minimising stock loss through wastage, damages, and pilferage
  • Ensure food management and waste systems are adhered to by the retail sales team
  • Check stock to ensure adequate stock is available for customers' needs
  • Ensure stock is rotated appropriately
  • Ensure secure opening and closing procedures with the store manager
  • Assist the manager as appropriate in matters relating to managing staff, ensuring compliance with Labour Law, HACCP, Health & Safety, and Consumer Legislation
  • Ensure potential hazards in the store are identified and reduced, or where possible, removed/eliminated
  • Work with the Store Manager to ensure Health & Safety checks are conducted and actioned accordingly

Requirements:

  • Fully Flexible (Working Hours)
  • Strong people development skills
  • Above-average coaching, feedback, and listening skills
  • Organization and planning skills
  • Excellent interpersonal skills
  • Low defensiveness
  • Written and verbal communication skills
  • Delegation and follow-up skills
  • Strong analytical and problem-solving skills
  • Business savvy, maturity, and intellectual curiosity
  • Ability to see the big picture
  • Pride in appearance
  • Develops and maintains credibility, trust, and confidence with individuals and groups
  • Legal right to work in Ireland

Additional Information:

Job Posted:
March 20, 2026

Work Type:
On-site work
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