Retail Assistant Manager

• Play an integral role within our retail store team, working collaboratively with our store manager to achieve sales, an outstanding end to end customer experience and operational excellence
• Lead and inspire the team to be their best, supporting with all aspects of people management from recruitment and on-boarding to training and performance reviews
• Lead from the front through the delivery of an elevated styling experience through customer styling sessions
• Drive high standards of visual merchandising to ensure the showroom always looks its best, applying commercial knowledge and insights to make positive changes
• Support with all aspects of Store Operations
• rota planning, stock management and H&S
• Be the local community face of IOLLA! You will represent IOLLA and play a key role in building an IOLLA community in Glasgow city centre organising and leading showroom events
• Seek local community opportunities for partnership - with everything from local influencer partnerships to local groups and businesses to build relationships with
• Contribute to the development of the brand by providing local insights, trends and overall opportunities that support growth

• At least 1 years experience in retail management in a fast paced, customer focused environment
• Experience within an optical retail environment is preferred but not essential
• Passion for style and keeping up to date on key seasonal trends
• Enjoy delivering an outstanding customer experience and build rapport naturally
• Driven and motivated individual with a passion for people and delivering stand out brand experiences, with the ability to drive high standards within a team
• Can drive performance and results
• Thrive working in a team and can work independently, too
• Proficient in Google suite and CRM software

Experience within an optical retail environment

• Discretionary reward and bonus scheme
• Enhanced annual leave with service
• Annual leave purchase scheme
• Private healthcare
• Our Retail Trust partnership offers a host of benefits including an Employee Assistance programme and access to high street discounts, amongst many others
• Complimentary eyewear
• A generous friends and family discount
• To work for a brand who are proud to be a Real Living Wage employer