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Ready to elevate your career in golf? Join American Golf as an Assistant Manager! At American Golf, we’re not just a store; we’re the largest golf retailer in Europe and our mission to be the go-to destination for everything golf and make a positive impact on golfers of all levels. If you possess strong leadership skills and a passion for golf, we invite you to support our team in delivering exceptional customer service and creating a welcoming atmosphere within our vibrant golf community.
Job Responsibility:
Sales and Customer Service: Ensuring the sales process is effectively delivered and maintaining high standards of customer service through regular coaching
Market Awareness: Staying updated on golf trends and competitor activities to suggest proactive business strategies
Operations Management: Ensuring compliance with company policies and procedures, analysing store data, and driving operational efficiency
Health & Safety Commitment: Maintaining a safe and welcoming environment while promoting a positive health and safety culture
Leadership: Motivating and coaching your team, assisting in recruitment, and conducting effective training and performance reviews
Requirements:
Passion for Golf and Customer Service: A strong enthusiasm for golf and a commitment to delivering exceptional service, prioritising customer needs
Leadership Skills: Proven ability to lead, motivate, and develop a team, with a focus on coaching and supporting individual growth
Operational Efficiency: Experience managing store operations effectively, including compliance with policies and stock management
Problem-Solving Skills: Strong ability to make informed decisions based on store data and customer feedback
Excellent Communication: Strong communication and listening skills, with the ability to build rapport with customers and team members
Adaptability: Organised and proactive in managing store tasks and challenges