Retail Assistant Manager Job at American Golf UK (Nottingham)

Job Description

Ready to elevate your career in golf? Join American Golf as an Assistant Manager! At American Golf, we’re not just a store; we’re the largest golf retailer in Europe and our mission to be the go-to destination for everything golf and make a positive impact on golfers of all levels. If you possess strong leadership skills and a passion for golf, we invite you to support our team in delivering exceptional customer service and creating a welcoming atmosphere within our vibrant golf community.

Job Responsibility

Sales and Customer Service: Ensuring the sales process is effectively delivered and maintaining high standards of customer service through regular coaching
Market Awareness: Staying updated on golf trends and competitor activities to suggest proactive business strategies
Operations Management: Ensuring compliance with company policies and procedures, analysing store data, and driving operational efficiency
Health & Safety Commitment: Maintaining a safe and welcoming environment while promoting a positive health and safety culture
Leadership: Motivating and coaching your team, assisting in recruitment, and conducting effective training and performance reviews

Requirements

Passion for Golf and Customer Service: A strong enthusiasm for golf and a commitment to delivering exceptional service, prioritising customer needs
Leadership Skills: Proven ability to lead, motivate, and develop a team, with a focus on coaching and supporting individual growth
Operational Efficiency: Experience managing store operations effectively, including compliance with policies and stock management
Problem-Solving Skills: Strong ability to make informed decisions based on store data and customer feedback
Excellent Communication: Strong communication and listening skills, with the ability to build rapport with customers and team members
Adaptability: Organised and proactive in managing store tasks and challenges