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Provide efficient, accurate, and friendly service during the checkout process. Ensure a positive and satisfying customer shopping experience. Operate in full alignment with company standards and policies.
Job Responsibility:
Deliver Efficient Checkout Service: Accurately scan and pack orders, minimise wait times, and handle refunds courteously
Engage and Resolve Customer Needs: Create positive customer interactions, respond to queries, and escalate issues when necessary
Support Cash Management: Assist with cash office activities including banking, reconciliations, and investigating variances
Maintain Store Standards & Safety: Ensure store areas are clean, organised, uphold uniform standards, and prioritise safety protocols
Contribute to Service Improvement: Provide feedback and ideas to enhance the overall customer experience
Requirements:
Exceptional Customer Service: You provide excellent customer service, always friendly, approachable, and helpful
Efficient & Accurate: You work quickly and accurately in fast-paced environments, with proficient cash handling skills
Clear Communicator: You communicate clearly and effectively with both customers and your team
Values-Driven Professional: You demonstrate integrity and align your behavior with company values, adhering to professional standards and policies
What we offer:
Team discounts across our range of Woolworths Group brands you know and love and a robust rewards program that celebrates and incentivises purpose-driven work
Access to Sonder. Sonder provides free confidential 24/7 personalised financial, medical safety, psychological or physical support for team members and their families
A global business with endless career possibilities around every corner and across every discipline – with valuable exposure to a vast and exciting business network