Retail Apprentice Travel Advisor, TUI

Retail Apprentice Travel Advisor

TUI

Location:
United Kingdom, Hailsham

Category:
Hospitality and Tourism

Contract Type:
Not provided

Salary:

8.05 GBP / Hour

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Job Description:

Two-year Apprenticeship Scheme structured to develop you in becoming a destination expert so that you can recommend and sell holidays, Cruise, UK Breaks and additional products. You'll put all customers at the heart of our business by creating unforgettable holiday experiences that make us the best-loved holiday company. Working towards Level 3 Travel Consultant Apprenticeship qualification.

Job Responsibility:

Develop into becoming a destination expert
Recommend and sell holidays, Cruise, UK Breaks and additional products
Create unforgettable holiday experiences for customers
Work varied shift patterns including weekends, bank holidays and evenings
Exceed sales targets and objectives
Adapt to customer needs in face-to-face and virtual engagements
Investigate and resolve customer questions or complaints
Complete practical and written assignments via online learning platform

Requirements:

Good knowledge of excellent customer service and a genuine passion to work within tourism
Dedicated to achieve goals, targets and a Level 3 Travel Consultant qualification
Self-motivated and willing to act on feedback, remaining positive when faced with challenges
Willing to embrace change and adapt to new ways of working
A team player who engages and collaborates with our customers and colleagues
An organised individual who takes pride in their work and able to communicate effectively
Grade 9 – 4 GCSE or equivalent in both English and Maths
Able to work a varied shift pattern each week in-line with shop opening and closing times

What we offer:

Commission scheme for exceeding targets
Fantastic holiday benefits, discounts and special offers
Ability to purchase additional TUI time off
Health and Wellbeing program across Financial, Health, Social, Community and Career areas
Investment in development and career progression
Pension scheme and life assurance
Support and training on various systems
Dedicated learning coach and manager support

Additional Information:

Job Posted:
November 18, 2025

Employment Type:

Parttime

Work Type:

On-site work

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