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Retail Apprentice Travel Advisor

https://www.tui.com Logo

TUI

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Location:
United Kingdom , Inverness

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Category:
Hospitality and Tourism

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Contract Type:
Not provided

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Salary:

8.50 GBP / Hour
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Job Description:

Here at TUI, you’ll find we’re an inclusive company with a culture of care and by joining the Retail Team as an Apprentice Travel Advisor in our Inverness store we’ll provide a valuable insight into the world of travel and fully support you in working towards the Level 3 Travel Consultant Apprenticeship. Our two-year Apprenticeship Scheme is structured to develop you in becoming a destination expert so that you can recommend and sell holidays, Cruise, UK Breaks and additional products. You’ll put all customers at the heart of our business by creating unforgettable holiday experiences that make us the best-loved holiday company.

Job Responsibility:

  • Use your passion to inspire our customers and colleagues whilst enjoying a great amount of fun
  • Your drive to achieve will lead you to exceed your sales and objectives
  • Embrace change and rise to the challenges of a customer engaged role face to face and virtually
  • Investigate and resolve any question or complaint
  • Receive support and training on a variety of systems to enhance knowledge, skills and behaviours
  • Complete practical and written assignments via online learning platform with support of manager and learning coach to achieve a Level 3 Travel Consultant qualification.

Requirements:

  • Good knowledge of excellent customer service and a genuine passion to work within tourism
  • Dedicated to achieve, goals, targets and a Level 3 Travel Consultant qualification
  • Self-motivated and willing to act on feedback, remaining positive when faced with challenges
  • Willing to embrace change and adapt to new ways of working
  • A team player who engages and collaborates with our customers and colleagues
  • An organised individual who takes pride in their work and able to communicate effectively
  • SCQF Level 5 or equivalent in both English and Maths
  • Able to work a varied shift pattern each week in-line with shop opening and closing times.
What we offer:
  • Starting salary of £8.50 per hour which increases after first year
  • Commission scheme for exceeding targets
  • Holiday benefits, discounts, special offers and ability to purchase additional TUI time off
  • Health and Wellbeing across Financial, Health, Social, Community and Career
  • Investment in development and career progression
  • Pension scheme and life assurance.

Additional Information:

Job Posted:
May 14, 2026

Employment Type:
Parttime
Work Type:
On-site work
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