Retail Apprentice Travel Advisor, TUI

Retail Apprentice Travel Advisor

TUI

Location:
United Kingdom, Dover

Category:
Hospitality and Tourism

Contract Type:
Not provided

Salary:

8.05 GBP / Hour

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Job Description:

Two-year Apprenticeship Scheme structured to develop destination expertise in recommending and selling holidays, Cruise, UK Breaks and additional products. Working in the Dover retail store with varied shift patterns including weekends, bank holidays and evenings.

Job Responsibility:

Use passion to inspire customers and colleagues
Exceed sales targets and objectives
Embrace change and rise to challenges in customer engaged roles
Investigate and resolve customer questions or complaints
Receive training on various systems to enhance knowledge and skills
Complete practical and written assignments via online learning platform
Work towards Level 3 Travel Consultant qualification
Recommend and sell holidays, Cruise, UK Breaks and additional products
Create unforgettable holiday experiences for customers

Requirements:

Good knowledge of excellent customer service and a genuine passion to work within tourism
Dedicated to achieve goals, targets and a Level 3 Travel Consultant qualification
Self-motivated and willing to act on feedback, remaining positive when faced with challenges
Willing to embrace change and adapt to new ways of working
A team player who engages and collaborates with customers and colleagues
An organised individual who takes pride in their work and able to communicate effectively
Grade 9 – 4 GCSE or equivalent in both English and Maths
Able to work a varied shift pattern each week in-line with shop opening and closing times

What we offer:

Commission scheme for exceeding targets
Fantastic holiday benefits, discounts and special offers
Ability to purchase additional TUI time off
Health and Wellbeing support across Financial, Health, Social, Community and Career areas
Investment in development and career progression
Pension scheme and life assurance

Additional Information:

Job Posted:
November 18, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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