This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
We’re looking for an experienced and customer‑focused Retail and Sales Attendant to join our team in a casual, longer‑term role. This position is ideally suited to local residents, as staff accommodation is not provided. During peak season, this role offers approximately 25+ hours per week. Our retail and sales team are the beginning of an exceptional guest experience, offering assistance, making and confirming reservations and promoting additional products and services.
Job Responsibility:
Check booking availability, make reservations and ticketing
Answer phone and email enquires promptly and professionally
Assist in the retail space by cleaning, restocking or sales of product
Requirements:
Demonstrated passion to work in a high achievement, sales focused and outcome driven team
Proven ability to provide guests with an exceptional service experience
Ability to engage guests in conversations that build genuine connections
Experience in developing a sound knowledge of a broad range of products and local experiences
Highly developed communication and interpersonal skills with the ability to interact with people at all levels
Highly developed computer literacy, particularly with common office applications
Ability to achieve outcomes with minimal direct supervision
Experience with ticketing systems - Customlink is highly desirable
Flexible attitude to work hours over a 7 day roster, including weekends and public holidays
Nice to have:
Previous retail, tourism or customer service experience will be highly regarded
What we offer:
Progressive flexibility and well-being benefits to balance all of life's priorities
Complimentary myNRMA Rewards membership including discounts on groceries, movie tickets, gift cards, gym memberships, attractions, restaurants and much more
Employee referral program where you may be eligible for a referral bonus of up to $2,000
Potential to grow, progress or relocate your career and move around the NRMA Group or different locations with us