Retail and Golf Operations Team Member Job at Marriott Bonvoy

Golf Operations Manager

We are looking for a dedicated and proactive Golf Operations Manager to lead and...

Location

United Kingdom , Bournemouth

Salary:

28500.00 - 31000.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Experience as Golf Professional or Golf Operations Manager at a recognised golf club is desirable

Job Responsibility

Lead and oversee all aspects of our golf operation
Ensure the highest standards of service and enjoyment for our members
Plan and coordinate a golf programme
Manage the Golf Pro Shop and related services
Design and promote golf activities
Manage club competitions
Ensure green fee and equipment hire targets are met
Oversee the efficient use of tee times and marshalling
Recruit and develop a team to deliver exceptional customer service
Manage the shop’s inventory

What we offer

Complimentary access to our health club, group exercise classes, and golf facilities
Bonus holiday days to reward long tenure
Wedding Day off (conditions apply)
Birthday Day off (conditions apply)
A paid Volunteer Day to support causes you're passionate about (available after one year’s service)
70% off meals while on duty and 25% off when off-duty
25% off retail
25% off spa treatments (if booked and taken on the day)
Discounted membership for a friend or family member (available after probation and on a minimum 16 hours per week contract)
Access to our Employee Assistance Programme

Fulltime

Resort Controller

The Highlands at Harbor Springs is seeking a proven leader in accounting and fin...

Location

United States , Harbor Springs

Salary:

Not provided

Boyne Resorts

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Accounting, Finance, or Business (CPA preferred)
Minimum 7 years progressive experience in finance and accounting
Strong skills in forecasting, budgeting, and Microsoft Excel
Strong knowledge of US GAAP, with experience assembling and reviewing financial statements
Experience with point-of-sale systems and enterprise accounting software
Excellent communication and presentation skills for all organizational levels
Strong analytical, problem-solving, and leadership abilities
Ability to be on-site in Harbor Springs, MI for this leadership role
Resort, hospitality, or service industry background
Ski and/or golf industry experience

Job Responsibility

Lead planning and budget processes for The Highlands to achieve organizational financial goals across all four-season operations (skiing, golf, lodging, food & beverage, and retail)
Prepare monthly balance sheets, P&L statements, capital budgets, and ROIs
Provide timely financial reviews and forecasting to senior management
Lead accounting team in month-end close processes
Contribute as a member of the Boyne Resorts finance and accounting team, including the company-wide annual audit
Establish and monitor banking relationships
Perform monthly reconciliation of balance sheet accounts
Participate as a senior staff member contributing finance perspectives to strategic decisions
Ensure compliance with corporate policies and accounting standards
Drive transformation initiatives or process improvements through technology

What we offer

Eligibility for Medical, Dental, and Vision Insurance as well as paid time off/sick time
Free lift pass for skiing and/or riding for self and family
Complimentary and discounted golf privileges across The Highlands courses
Discounts for resort amenities such as ski/snowboard lessons and equipment rentals
Discounts at all resort F&B and Retail locations
Access to Nordic trails and discounted equipment rentals
Complimentary and discounted passes at other Boyne and partner resorts
Bonus potential based on company and personal performance

Fulltime

Senior Director - Operations

The Area Director of Operations is a key member of the CALA Continent Lodging Se...

Location

Mexico , Mexico City

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

10+ years of progressively responsible work experience in hotel industry leading operations disciplines
Above property multi‐unit experience preferred (e.g., combined experience to include food & beverage, spa and retail services, rooms operations, event management, quality assurance and prior strategic leadership roles or GM assignments.)
Must possess outstanding knowledge of the core principles of Hotel Operations (Rooms and Food & Beverage)
Strong Food & Beverage experience preferred
Strong Experience in the “All Inclusive” Hotel segment preferred
Ability to operate in a matrix organization
Possess excellent project management skills and ability to independently manage multiple projects and competing priorities
Track record of putting in place strong systems and processes to effectively implement and execute multiple programs
Must have strong knowledge in areas related to all food & beverage operations, event management, rooms operations, SOPs and P&L budgeting
Must be a self‐starter who can work independently and be a strong team player that contributes to the effectiveness of the broader MI team

Job Responsibility

Provide consultation & support to the operations functions (Food & Beverage, Event Management, Spa, Retail, Golf, Rooms & Related services) in the continent promoting organizational alignment to the brand, discipline, and business priorities
Act as the strategic business partner to the Operations stakeholders and provides technical and business expertise to assist properties in achieving optimum performance in the balanced scorecard goals including revenue generation
Partner with GO and CLS Discipline Leads to support work processes that drive innovation, enhance brand differentiation, and speed to market
Accountable for aligning Operations associates on the vision and mission of providing superior guest experiences in alignment with brand differentiators
Identify business opportunities or risks by keeping abreast of industry, competitor, economic, and internal trends
Partnering with CLS Rooms, be responsible for driving the “Loyalty Mindset within the Area Team and Property Level
Develop processes to enhance communication and sharing of best practices across the continent
Acts as the CALA / Americas subject matter expert regarding delivery of superior guest services and experiences
Fully versed on total Hotel Operations Brand Standards and MI’s Quality Assurance process and program
Promote and sell ideas persuasively to properties for stimulating business opportunities, improving service, and increasing profitability

Fulltime

Associate Golf Professional

The Four Seasons Resort Lāna’i is looking for an Associate Golf Professional who...

Location

United States of America , Lana'i city, Hawaii

Salary:

23.49 USD / Hour

Four Seasons

Expiration Date

Until further notice

Requirements

Legal work authorization in United States
Ability to obtain a Tuberculous (TB) clearance card from Hawaii State Department of Health
Ability to stand for extended periods, lift up to 50 lbs, and push/pull as needed during shifts
Weekend and Holiday availability required
Registered in the PGA Apprentice Program in good standing
Valid Driver's License

Job Responsibility

Support the daily operations and supervision of the golf staff to ensure seamless service delivery
Train, motivate, and oversee team members to meet performance standards and hold them accountable
Assist with retail operations including merchandising, receiving, inventory management, and stock rotation
Provide direct support to the Head Golf Professional and First Assistant Golf Professional in all assigned duties
Monitor and control tee time scheduling, guest registration, fee collection, and course usage in accordance with club policies and regulations
Assist in organizing and executing golf tournaments, group outings, and familiarization (FAM) events
Maintain cleanliness and organization in all retail spaces and the bag storage area
Assist in golf cart operations, including cleaning, maintenance, storage, and distribution
Address guest complaints or concerns promptly and professionally to ensure satisfaction
Respond appropriately and effectively during hotel emergencies or safety incidents

What we offer

PGA Dues paid
100% Employer contributed Medical, Dental, and Vision benefits
Competitive wages and other benefits (Retirement Plan, Wellness Credit, Travel Credit)
Paid Time Off & Holiday Pay
Inclusive and diverse employee engagement & recognition events all year-round
Complimentary stays and exclusive discounts at Four Seasons Worldwide
Complimentary Employee Meals & Dry Cleaning for Employee Uniforms
Owner subsidized on-island housing, inter-island airfare to Oahu and other resources
Comprehensive learning and development programs to help you master your craft
Energizing Employee Culture where you are encouraged to be your true self

Fulltime

Assistant Golf Professional

The Assistant Golf Professional is responsible for assisting the Head Golf Profe...

Location

United States

Salary:

Not provided

Pyramid Global Hospitality

Expiration Date

Until further notice

Requirements

PGA Class “A” Member in good standing (may consider strong Level II or III Associate with a clear path to soon acquire PGA membership)
Minimum of two (2) years’ experience of private or resort club, preferably as an Assistant Golf Professional
Golf Academy experience a plus and / or Teaching certifications from accredited programs
Bilingual is a plus
Ability to work varied shifts, including weekends and holidays
Strong working knowledge of Microsoft Office
Excellent customer service skills
Ability to function well under pressure, manage multiple priorities, and meet established deadlines
Must possess mature personal discretion and sound judgment
Strong leadership abilities, sound judgment, superior problem solving and decision-making skills

Job Responsibility

Assist the Head Golf Professional with all golf shop activities and outside services operations
Ensure guests receive outstanding customer service
Assist with golf events, tournaments, outings, leagues, teaching clinics, and other golf programs
Responsible for daily set-up and continued care for welcome areas, parking lot, practice facilities, clubhouse, club & cart storage, and departures
Participate in Tournament Operations, Retail assignments, and Instruction with the Golf Academy
Coordinate member & guests special orders, tee times, access to partner golf courses, and assists club groups with tournament access
Update professional staff and golf services team of any additions made throughout the day
Oversee the rental set inventory and equipment is maintained, updated, and functional
Coordinate with transportation delivery of guests and golf bags
Daily review of golf club shipments via Ship Sticks or other carriers

What we offer

Comprehensive health insurance
Retirement plans
Paid time off
On-site wellness programs
Local discounts
Employee rates on hotel stays
Ongoing training and development opportunities

Fulltime

Assistant Golf Professional

Welcome to Pyramid Global Hospitality, where people come first. As a company tha...

Location

United States , Manchester Village

Salary:

20.00 - 24.00 USD / Hour

Pyramid Global Hospitality

Expiration Date

Until further notice

Requirements

Fundamental knowledge of the game of golf, rules of golf, golf facility operations and tournament operations
Act as a role model for all employees by demonstrating the behavior and work ethic expected of all employees
Strong organizational, planning and prioritization skills
Self-motivated with desire to promote and market
Service and customer focused attitude
Experienced computer user including
Microsoft Word and Excel. Proficient in other applications, i.e. email, internet, tournament and database
Maintain a credible golf game and remain current on teaching innovations
Self-motivated with desire to promote
Service and customer focused attitude

Job Responsibility

Assist with golfer check-in and fee collection
control and manage play
Assist with all golf shop daily operations
Assist in managing facility tournament operations including weekly leagues and events
Assist in tournament operations including planning, promotion, course set-up, scoring, prize distribution, and follow up
Assist with member and junior golf events and programs
Assist with management of outside service staff to ensure the highest quality of customer service is achieved
Assist in managing golf car operation, and club storage service (as applicable)
Assist in maintaining the club’s USGA Handicap System
Assist in inventory control to include ordering and receiving.

What we offer

comprehensive health insurance
retirement plans
paid time off
on-site wellness programs
local discounts
employee rates on hotel stays
ongoing training and development opportunities

Fulltime

Assistant Golf Professional

Boyne Golf provides the ultimate world-class golf destination with 10 championsh...

Location

United States , Petoskey, Michigan

Salary:

Not provided

Boyne Resorts

Expiration Date

Until further notice

Requirements

Must be either PGA member in good standing or registered PGA Apprentice
Strong customer service
Worked with POS and tee time systems
Energetic and enjoys a fast pace atmosphere
Minimum two years in the golf industry
Must possess a strong customer service attitude
Worked with POS and tee time systems
Valid Driver’s License

Job Responsibility

Daily check in of members and guests for three courses
Assist with weekly club events and outside tournaments
Assist in overseeing the outside operations team
Merchandising of golf shop
Maintaining the overall appearance of golf shop and surroundings to a high standard
Work with other departments to accommodate members and guests needs

What we offer

A free Golf and Ski pass for both you and your family
Free Adventure Center privileges at both The Highlands and Boyne Mountain
Up to 50% off at the various Boyne Resorts Restaurants
30% off Spa treatments at the Inn at Bay Harbor and Boyne Mountain
Free Passes to Avalanche Bay Water Park at Boyne Mountain
Discounts on Boyne Resorts lodging for Friends and Family
PTO and Paid Sick Leave
Health/Dental/Vision Insurance
PGA Dues paid
30% off Retail items

Fulltime

General Manager

The General Manager (GM) serves as the senior on-site leader responsible for man...

Location

United States , Pasco

Salary:

155000.00 - 170000.00 USD / Year

KemperSports

Expiration Date

Until further notice

Requirements

College degree preferred
PGA Class A or CMAA certification and experience preferred
5 years applicable functional, supervisory and/or management experience, preferably in the golf industry
Demonstrated experience and capability in the areas of budget development, fiscal management, strategic planning, staff management
Demonstrated quality written, verbal, and interpersonal communication skills
Ability to analyze and solve problems
efficiently handle multiple duties under pressure with minimal supervision
work flexible hours as required including nights/weekends
Positive attitude, professional manner and appearance in all situations
Must have the ability to: Read and write (English)

Job Responsibility

Lead all pre-opening activities in coordination with ownership, development partners, architects, agronomy consultants, contractors, and KemperSports support teams
Establish operating standards, policies, procedures, and service culture prior to opening
Partner closely with the Golf Course Superintendent to monitor grow-in progress, readiness timelines, and agronomic milestones
Develop and manage pre-opening budgets, forecasting, and operating plans
Ensure compliance with local, state, and regulatory requirements prior to opening
Recruit, hire, and onboard all key department leaders
Build a service-driven, values-based culture aligned with ownership vision
Create training programs and onboarding processes to prepare the team for opening day excellence
Serve as coach and mentor to department leaders, setting clear performance expectations
Lead the sale of a select group of founding memberships

What we offer

Health insurance
retirement plan
paid time off
professional development support

Fulltime

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Retail and Golf Operations Team Member

Job Description

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