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Retail Ambassador

United States, Los Angeles 17.87 - 18.00 USD / Hour · Job Posted February 18, 2026
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Job Description

At Rothy’s, building a sustainable future is at the heart of everything we do. We are looking for a Retail Ambassador to live and breathe Rothy’s culture and act as a proud brand ambassador in each and every customer touch point. We’re looking for someone with a sharp eye for detail and the ability to bring our brand to life in a physical space. Come help us share the beauty and comfort of our shoes and lifestyle with our Larchmont store.

Job Responsibility

  • Provide an unparalleled customer experience for every customer
  • Own all day-to-day customer interactions—in physical store and across all touch points of the brand—in person, over the phone and online
  • Support Retail Manager and Assistant Manager in all operational duties
  • Develop and maintain expert-level understanding of products and processes including tools and systems
  • Elevate customer feedback and identify and escalate opportunities for improvement
  • Create loyalty by connecting customers with brand and community

Requirements

  • 1-3 years of retail or customer-oriented experience preferred
  • Excellent people skills—approachable, engaging and friendly
  • Fastidious attention to detail and enthusiasm to maintain brand aesthetic
  • Ability to foster connections with customers both in store and within community
  • Actively contribute towards meeting and exceeding team’s sales goals
  • Availability to work weekends, evenings and holidays, minimum 16 hours a week
  • Ability to work on feet up to 8 hours a day in a busy store environment
  • Ability to lift up to 25 pounds
  • 18 years of age or older

What we offer

  • Wellness and Commuter Programs
  • PTO and Wellbeing Time
  • Employee Discount Program
  • Comprehensive benefits package
  • Additional discretionary bonuses/incentives

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  • Support Retail Manager and Assistant Manager in all operational duties
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