Retail Advisor Job at Vodafone (Dublin 2)

Job Description

Perks and benefits; Who you are; What the job will entail; The skills that you need; The Vodafone Spirit; Why choose us; Insights from previous hires

Achievement of individual sales targets set by the business on a weekly, monthly and quarterly basis
Ensure all administration associated with the role is completed correctly and within agreed timeframes
Ensure you consistently deliver a first class experience to all customers
Keeping updated on new products and services to be able to advise customers accordingly
Take ownership of customer's queries or needs, dealing with them in a positive manner to ensure all aspects are resolved and/or seen through to completion

Strong teammate with a focus on first class customer service
Previous experience delivering first class customer service
Open-minded, innovative and daring
Passion, drive and skills to help drive growth and excellence
Passionate about driving sales and supporting store and team in achieving critical metrics in sales and customer experience
Ability to take ownership of customer’s experience and issues to achieve a positive outcome
Flexibility on working hours due to store opening and closing times
Strong communicator with ability to tailor style depending on audience
Self-motivated, outgoing and energetic
Enjoy working on your own and as part of a wider team to achieve customer satisfaction and important metrics