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Job Responsibility:
Achievement of individual sales targets set by the business on a weekly, monthly and quarterly basis
Ensure all administration associated with the role is completed correctly and within agreed timeframes
Ensure you consistently deliver a first class experience to all our customers
Keeping updated on new products and services to be able to advise our customers accordingly
Take ownership of your customer's queries or needs, dealing with them in a positive manner to ensure that all aspects are resolved and/or seen through to completion
Requirements:
Strong teammate with a focus on first class customer service
Previous experience delivering first class customer service
Open-minded, innovative and daring
Passion, drive and skills to help drive growth and excellence
Passionate about driving sales and supporting store and team in achieving critical metrics in sales and customer experience
Guided by Vodafone values (Customer Obsessed and Ambitious & Competitive)
Ability to take ownership of customer’s experience and issues to achieve a positive outcome
Flexibility on working hours due to store opening and closing times
Strong communicator with ability to tailor style depending on audience
Self-motivated, outgoing and energetic
Enjoy working on own and as part of wider team to achieve customer satisfaction and important metrics
What we offer:
Competitive Commission Structure
Learning and Development
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