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With us, you can bring your passion for people and purpose to a role where every interaction matters. As a Retail Advisor in our Henry Street store, you’ll be at the heart of Vodafone’s customer experience. You’ll play a vital role in helping our customers stay connected by delivering exceptional service and expert advice on our latest products and services. Every day will bring new opportunities to engage with people, solve problems, and drive sales—whether that’s helping someone choose the right plan, resolving a query, or simply making someone’s day a little easier. You’ll take ownership of your customers’ needs from start to finish, ensuring they leave the store feeling valued and supported. You’ll also contribute to the wider success of your team by sharing knowledge, supporting your colleagues, and living our Vodafone Spirit—being customer obsessed, ambitious, and digitally savvy. This is a fast-paced, rewarding role where your energy and commitment will be recognised and where you’ll have the chance to grow your skills and career.
Job Responsibility:
Be at the heart of Vodafone’s customer experience
Help customers stay connected by delivering exceptional service and expert advice on latest products and services
Engage with people, solve problems, and drive sales
Help someone choose the right plan, resolving a query, or simply making someone’s day a little easier
Take ownership of customers’ needs from start to finish
Contribute to the wider success of your team by sharing knowledge, supporting your colleagues, and living our Vodafone Spirit
Requirements:
Strong background in customer service and a passion for delivering outstanding experiences
Confident communicator who can adapt their style to suit different people and situations
Self-starter who is energetic, outgoing, and motivated to achieve both personal and team goals
Flexible with working hours to support store opening and closing times
Team player who enjoys collaborating and contributing to a positive store environment
Embraces Vodafone’s values of Speed, Simplicity, and Trust, and is excited to represent our brand every day
What we offer:
Competitive Commission Structure
Learning and Development
Extensive training
Vodafone University
Exclusive Discounts on Vodafone Products for you, your Family and Friends