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Retail Administrator

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Location:
United Kingdom , Barnstaple

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Contract Type:
Not provided

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Salary:

10000.00 GBP / Year

Job Description:

Join Our Retail Team - Make a Real Difference in North Devon. Our Mission is Simple: To provide outstanding care and support to the community of North Devon impacted by life-limiting illness. This is an exciting and vital role at the heart of our retail operations, working closely with our current two-day-a-week administrator (Monday and Tuesday) to ensure seamless support across the week. It’s much more than administration—it’s about keeping our retail network running smoothly and supporting the incredible work that funds our care.

Job Responsibility:

  • Deliver exceptional support to donors, customers, and our retail team across North Devon
  • Greeting visitors and dealing with enquiries
  • Ordering/ managing stock
  • Gift Aid donor communications
  • Supporting new projects

Requirements:

  • Strong communication skills — able to maintain clear, consistent, and proactive communication with a job-share partner to ensure smooth handovers, shared priorities, and continuity of service
  • Friendly, calm, and efficient when supporting shops and the public, even on busy days
  • Excellent organisational and time management skills — skilled at prioritising tasks, monitoring progress, and understanding/ anticipating the wider impact on overall operations
  • Proven experience as an Administrator or Receptionist in a customer-focused environment
  • Experience of using Microsoft products and ability to learn new IT systems
  • Collaborative team player, adaptable and proactive in a fast-changing environment
  • Exceptional attention to detail and accuracy. Able to verify data, maintain consistency, and uphold high standards in all tasks
What we offer:
  • Flexible & family-friendly policies (including Pawternity!)
  • Tech Scheme & Cycle to Work Scheme
  • Personal pension plan
  • Generous holiday allowance that grows with service
  • Health Cash Plan (covering up to 5 children, with partner options)
  • Employee Assistance Programme for confidential advice
  • Regular wellbeing events
  • A voice in shaping our organisation

Additional Information:

Job Posted:
January 04, 2026

Expiration:
January 19, 2026

Employment Type:
Parttime
Job Link Share:

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