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Restaurants Shift Manager

United Kingdom, Skegness · Job Posted December 06, 2025
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Job Description

Reporting to the Venue Manager, the Shift Manager will be responsible for ensuring daily operational plans are fulfilled by ensuring that relevant tasks and objectives are being carried out by the team and that team are in the right place at the right time to ensure we can manage fluctuating guest demand whilst keeping operational standards and guest experience high. You will support and coach the team to ensure the deliver a great experience and are also driving any key targets such as add on sales or promotions. This is an operational guest facing role and therefore all none-guest facing tasks and activity will be allocated as time within your working week to allow you to spend the majority of your time within your venue and with our guests. The role operates on a flexible 5-day schedule across a 7-day week, so adaptability is key. During our iconic adult-only Big Weekenders, shift finish times can extend as late as 4am or 5am - so a willingness to work late nights is essential. As with all roles at Butlin’s, no day will be the same and you will need to enjoy thinking on your feet, getting stuck in, and ensuring that our guest experience is always your number one priority.

Job Responsibility

  • Ensuring daily operational plans are fulfilled
  • Ensuring the team carries out relevant tasks and objectives
  • Managing team placement to handle fluctuating guest demand
  • Maintaining operational standards and guest experience
  • Supporting and coaching the team to deliver a great experience
  • Driving key targets such as add on sales or promotions

Requirements

  • Experience in leading within a busy restaurant, bar or retail environment
  • Experience in training and coaching a team
  • Strong leadership skills
  • Ability to manage multiple priorities and adapt quickly
  • Confidence to direct and respond in any situation
  • Willingness to work late nights
  • Ability to lead, motivate and engage a team during high demand
  • Experience in an F&B environment

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