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The Assistant Manager supports in the leadership and management of the day-to-day operation of a resort restaurant or QSR environment, ensuring a safe, efficient and high-quality food and beverage experience for guests. The Restaurant and QSR Assistant Manager will support with team leadership, financial performance, compliance and delivery of excellent guest service in line with brand standards.
Job Responsibility:
Lead the team on the floor to deliver fast, friendly, safe service and consistent product quality
Implement operational and commercial plans provided by the Manager to support venue performance
Support stock controls, cellar routines, product care and compliance standards
Use available insight (NPS, SPH, guest flow, team performance) to guide real time decisions that maintain great performance
Demonstrate strong on floor leadership, modelling behaviours and coaching the team in the moment
Requirements:
Experience managing or supervising a restaurant or high-volume F&B venue
Strong team leadership and people management skills
Experience managing rotas, labour and budgets
Strong understanding of food safety and compliance
Excellent guest service skills
Ability to work in a fast-paced environment
Strong organisational and communication skills
Nice to have:
Experience in holiday parks, resorts or high-volume venues