Restaurants General Manager Job at Four Seasons (Istanbul)

Job Description

Four Seasons Hotel Istanbul at the Bosphorus is seeking an experienced and driven Restaurants General Manager to lead our Food & Beverage outlets and deliver an exceptional dining experience aligned with Four Seasons standards. In this leadership role, you will oversee daily restaurant operations, lead and develop high-performing teams, and work closely with the Executive Chef and Director of Food and Beverage to ensure service excellence, financial performance, and guest satisfaction across all meal periods.

Job Responsibility

Lead, hire, train, supervise, and discipline restaurant teams in line with Four Seasons standards
Ensure an elegant, well-managed dining environment delivering consistent service for breakfast, lunch, and dinner
Maintain a professional and unobtrusive presence with guests, handling feedback and complaints effectively
Collaborate with the Executive Chef and Director of Food & Beverage on menus, marketing initiatives, and guest experience improvements
Manage reservations, seating, and service flow according to service standards
Ensure consistent service techniques are applied by all team members across all meal periods
Prepare staff schedules, forecast covers and revenues, and control labor costs and overtime
Monitor financial performance, inventories, payroll, and daily POS reports
Maintain daily operational logs and ensure clear communication with senior management
Foster teamwork, strong interdepartmental collaboration, and a positive working environment
Ensure proper handling and reporting of guest and employee incidents or accidents

Requirements

University degree or equivalent professional experience
Minimum 2 years of fine dining restaurant experience in a managerial role
Strong knowledge of Food & Beverage operations, including wines and spirits
Solid understanding of budgeting, cost control, and financial performance management
Excellent organizational and leadership skills
Strong guest-facing communication skills and fluency in English
Proficiency in MS Office applications and POS systems
Ability to lead in a fast-paced, high-standard luxury hospitality environment

What we offer

Private Health Insurance
Excellent Learning and Development opportunities
Complimentary Accommodation at other Four Seasons Hotels and Resorts
Complimentary Dry Cleaning for Business Attire
Complimentary Employee Meals
Discounted Indoor Parking Privileges

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Restaurants General Manager

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