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Restaurant Team Member

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360 Resourcing Solutions

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Location:
United Kingdom , Belfast

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Category:
Gastronomy

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

Provide and create exceptional guest experiences. Whether you are the very first person our guests encounter or produce the best loved bakery items that our guests have come to enjoy, your energy and passion for guest service, is what will make you a top team member in this fast-paced environment.

Job Responsibility:

  • Welcoming every customer with a smile and being genuinely friendly at all times
  • Delivering fast, friendly and accurate service to all customers
  • Attempt to resolve simple customer enquiries and referring difficult customer enquiries to a Manager
  • Ensure food is prepared and stored and preparation areas are maintained according to Health & Safety and Audit standards
  • Carry out temperature checks and record as per company process
  • Complete daily and weekly cleaning schedules as per cleaning chart
  • Following critical standards for raw and finished product quality, service speed, cleanliness and sanitation
  • Adhering to restaurant performance standards for crew stations and as per shift manager directions
  • Being aware of the goals and targets of the restaurant
  • Maintain operational & kitchen areas to exceed customer cleanliness, comfort & convenience expectations including the restocking of workstations
  • Report all work related near misses, injuries and illnesses as soon as possible
  • Follow correct procedures and reasonable instructions including wearing Personal Protective Equipment (PPE) when instructed

Requirements:

  • Positive team player
  • Previous customer service experience within a dynamic, fast paced environment
  • Excellent communication skills with a strong focus on the customer
  • Flexibility to work a range of hours (including early mornings, afternoons, evenings and weekends)
  • Passion for fantastic customer service
  • Thrive on customer satisfaction
  • Healthy obsession with coffee
What we offer:
  • Hourly rate in line with National Minimum Wage
  • Opportunity to grow and carve a glorious career

Additional Information:

Job Posted:
January 05, 2026

Work Type:
On-site work
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