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360 Resourcing Solutions Logo 360 Resourcing Solutions · Hospitality and Tourism

Restaurant Team Member

United Kingdom, Leicester · Job Posted May 27, 2026
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Job Description

Tim Hortons is expanding across the UK and we need brilliant people like you to help us. As a Restaurant Team Member, you will provide and create exceptional guest experiences.

Job Responsibility

  • Welcoming every customer with a smile and being genuinely friendly at all times
  • Delivering fast, friendly and accurate service to all customers
  • Attempt to resolve simple customer enquiries and referring difficult customer enquiries to a Manager
  • Ensure food is prepared and stored and preparation areas are maintained according to Health & Safety and Audit standards
  • Carry out temperature checks and record as per company process
  • Complete daily and weekly cleaning schedules as per cleaning chart
  • Following critical standards for raw and finished product quality, service speed, cleanliness and sanitation
  • Adhering to restaurant performance standards for crew stations and as per shift manager directions
  • Being aware of the goals and targets of the restaurant
  • Maintain operational & kitchen areas to exceed customer cleanliness, comfort & convenience expectations including the restocking of workstations
  • Report all work related near misses, injuries and illnesses as soon as possible
  • Follow correct procedures and reasonable instructions including wearing Personal Protective Equipment (PPE) when instructed

Requirements

  • Previous customer service experience within a dynamic, fast paced environment
  • Excellent communication skills with a strong focus on the customer
  • Flexibility to work a range of hours (including early mornings, afternoons, evenings and weekends)
  • Positive team player

What we offer

  • Hourly rate in line with National Minimum Wage
  • Opportunity to grow with us and carve a glorious career
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