Restaurant Team Leader

• Lead a fast-paced restaurant environment with warm, professional, and intuitive service
• Ensure food and beverage service is delivered accurately, efficiently, and to brand standard
• Create memorable dining experiences for locals, hotel guests, and waterfront visitors
• Recognize VIPs and returning guests, tailoring service to enhance their experience
• Maintain exceptional standards of cleanliness, presentation, and table management
• Oversee daily restaurant operations including setup, service flow, and pack down
• Manage floor sections and service pacing during high-volume periods
• Coordinate closely with kitchen teams to ensure seamless service delivery
• Support menu knowledge, product updates, and service briefings
• Ensure compliance with RSA, food safety, and operational standards
• Work closely with the Restaurants & Bars leadership team to drive performance
• Coach and mentor team members to build confidence, efficiency, and service quality
• Support onboarding and ongoing training of restaurant associates
• Foster a positive, inclusive, and high-performing team culture
• Lead from the floor during peak periods with clarity, urgency, and composure
• Support labour productivity through effective section management and service flow
• Monitor upselling opportunities and drive average spend per guest
• Ensure accurate POS usage, billing, and adherence to hotel procedures
• Assist with stock control, ordering, and minimising wastage

• Professional, hands-on leader with strong decision-making skills
• Ability to perform under pressure and drive service standards in real time
• Results-focused with strong attention to detail
• Warm, confident communicator who builds rapport with guests and team members
• Strong collaboration with kitchen and cross-functional teams
• Experience in high-volume restaurant service (hotel experience preferred)
• Basic computer literacy (POS systems, communication platforms)
• Strong communication and numerical skills
• Current RSA certification

Hotel experience

• Free delicious duty meals, including one barista coffee per day
• Team activations and events to stay connected
• Complimentary dry cleaning for work attire
• Exclusive associate discounts on Food & Beverage and Marriott hotels globally for you, your family, and friends