Restaurant Supervisor Job at Baxter Storey (Osterley)

Restaurant Supervisor

Baxter Storey

Location:
United Kingdom , Osterley

Category:
Hospitality and Tourism

Contract Type:
Employment contract

Salary:

24576.45 - 25000.00 GBP / Year

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Job Description:

Every interaction is an opportunity to create a lasting impression, and we’re looking for indivuduals who strive to exceed expectations at every turn. Welcome to the heart of hospitality excellence! At BaxterStorey we take immense pride in delivering exceptional guest experiences and creating unforgettable moments. As a renowned pioneer in the hospitality industry, we are excited to welcome individuals who share our passion for providing genuine hospitality and impeccable service. As a member of the BaxterStorey family, you will have access to a supportive and inclusive work environment that encourages growth and celebrates diversity. Investing in your development and provide ongoing training to ensure that you have the skills and knowledge to thrive in your role whilst being dedicated to ensuring your work-life balance thus enabling you to pursue your passion for hospitality while also taking care of yourself. If you are someone who thrives on delivering extraordinary experiences, loves to create a harmonious and collaborative atmosphere, we would love to hear from you!

Job Responsibility:

Supervision and Training - recruit, train, and supervise catering staff, including servers, chefs, and support personnel
Set clear expectations and provide ongoing feedback to maintain a high level of performance
Quality Control - monitor food quality, presentation, and service standards to ensure they meet or exceed customer expectations
Address and resolve any issues or concerns promptly to ensure customer satisfaction
Logistics Management - coordinate delivery, setup, and breakdown of catering equipment and supplies
Oversee the flow of events, including food service, beverage distribution, and guest interactions
Manage inventory and order supplies as needed to maintain adequate stock levels
Customer Service - foster positive relationships with clients and guests, addressing their needs and concerns
Handle customer inquiries, requests, and special dietary requirements with professionalism and courtesy
Be curious, solicit feedback from clients to continuously improve catering services.

Requirements:

Previous experience within the hospitality industry
Have a contagious passion for food and customer service
You draw satisfaction from supervising, training, and supporting a team
Understanding of delegation skills
Excellent organisational abilities
high attention to detail
Concise and effective verbal and written communication
Ability to adapt to challenges and opportunities with a solution-oriented perspective.

What we offer:

28 Days holiday inclusive of bank holidays
Birthday additional holiday
3 days volunteering days
3 days grandparent leave
24 week’s enhanced maternity leave
Secondary career leave
Wedding/commitment day leave
Free meals on shift
Bespoke development training
Pension and life insurance
Discounts available from Perkbox app, from high street shops to holidays & cinema
Wellbeing hub
Access to employee assistance programme
Cycle to work scheme.

Additional Information:

Job Posted:
January 15, 2026

Employment Type:

Parttime

Work Type:

On-site work

Baxter Storey - All Job Offers

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