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Join White Rabbit Projects as Front of House Supervisor – Lead Service at 18, St Andrews. At White Rabbit Projects, we create hospitality experiences built on warmth, quality, and unforgettable moments. 18, the rooftop restaurant at Rusacks St Andrews, offers seasonal dining with spectacular views over the Old Course and West Sands. We’re now looking for a confident and hands-on Front of House Supervisor to help lead the team, drive service standards, and deliver exceptional guest experiences.
Job Responsibility:
Supervising front-of-house operations during service
Supporting restaurant management with daily operations and team leadership
Ensuring smooth, efficient service and exceptional guest experience
Training, coaching, and motivating team members
Managing guest feedback and resolving service issues professionally
Supporting reservations coordination and floor planning
Assisting with opening and closing procedures, cash handling, and service preparation
Helping build a positive, engaged team culture
Requirements:
Previous experience as a Supervisor, Team Leader, or strong Senior Waiter/Waitress
Excellent communication and leadership skills
Confidence managing busy services in a quality-led environment
Strong organisational skills and attention to detail
Passion for hospitality and developing others
What we offer:
Delicious meals whilst you’re at work and discounts across WRP restaurants in your free time
Access to our discount platform, Hapi
Wellbeing initiatives such as access to our EAP and our Cycle to Work Scheme