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Restaurant Shift Supervisor

United States, Orlando 16.00 - 19.00 USD / Hour · Job Posted May 29, 2026
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Job Responsibility

  • Ensures that all guests are properly greeted, seated, and served
  • Accountable for proper resolution of all guest complaints
  • Accountable for proper handling of cash, credit card information, gift cards and all things related to the payment of guest checks
  • Ensures proper control of the facility and equipment through preventive maintenance, repairs, security measures, and adherence to safety and sanitation requirements
  • Monitors and oversees food temperatures during hot and cold handling to reduce the incidence of risk factors known to cause food borne illness
  • Trains employees during shift to guarantee proper and productive performance
  • Takes responsibility and verifies that all menu items are prepared and served according to standards
  • Anticipates, identifies and corrects system breakdowns to achieve maximum guest satisfaction
  • Communicates with Manager on Duty and coworkers regarding product/service deficiencies, equipment, safety problems, etc
  • Responsible for change fund, cash register, and guest check control
  • Performance will have a direct affect on the unit’s sales and profits through consistent guest satisfaction and cost controls

Requirements

  • Basic skills such as sanitation, safety, and customer service taught through in-house training
  • Trustworthy
  • can be relied upon to deal with payment of guest checks and operate cash register
  • Must be able to communicate clearly
  • Must be able to coordinate multiple tasks simultaneously
  • Must have high level of mobility/flexibility
  • Must be able to work irregular hours under heavy stress/pressure during peak times
  • Must possess a high level of coordination
  • Must lift and carry serving trays weight up to 20 pounds for distances up to 30 feet
  • Must be able to fit through an opening 30" wide
  • Requires frequent reaching, bending, pushing and pulling
  • Exposure to heat, steam, smoke, cold and odors
  • Requires continual standing and walking

What we offer

  • Educational Assistance with DeVry University with complimentary laptop
  • Immediate Family Members are also eligible
  • Competitive Pay with Service Award Incentive
  • Get paid daily through Daily Pay
  • Comprehensive Health Benefits including Medical, Dental, Vision, and more
  • 401(k) retirement savings with company match
  • Flexible Schedule
  • All you can eat pancakes + meal discounts
  • Employee Discount Program
  • Development Pathway: Step by step process to grow your career
  • 3 College Credits hours for completing manager training

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  • Trains employees during shift to guarantee proper and productive performance
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  • Anticipates, identifies and corrects system breakdowns to achieve maximum guest satisfaction
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  • Get paid daily through Daily Pay
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