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A shift leader is empowered to support management in meeting restaurant goals through the implementation, management and enforcement of company policies, procedures, programs and performance standards. It means taking a hands-on leadership role in the restaurant to deliver the following to our Guests and Employees every shift: Hot Food, Served Fast, by Friendly People; Outstanding Image and Cleanliness; 100% Guest Satisfaction.
Job Responsibility:
Ensures that all menu items are prepared, portioned, and presented properly in a clean safe, and sanitary manner, according to all established procedures, performance standards, and local health department regulations
Required, under certain circumstances, to perform/assist all functions for all positions in the restaurant
Shift Readiness – Set up each shift for success through thorough planning, careful inspection and anticipation of potential challenges which may arise during the shift
Effectively communicate expectations with staff, assign work stations and create enthusiasm and confidence in your team
Direct Your Shift – Execute your plan to lead a great shift
Maintain standards while keeping the team positive, organized and focused
Take immediate action to correct any food or service issues
Follow Up – Measure the results of the shift against your plan and ensuring the restaurant is ready for the next Guest and for the next shift
Communicate with management regarding employee performance, guest concerns, food or maintenance issues which need attention
Requirements:
Ability to support management in meeting restaurant goals through implementation, management and enforcement of company policies, procedures, programs and performance standards
Ability to take a hands-on leadership role
Ability to ensure all menu items are prepared, portioned, and presented properly in a clean safe, and sanitary manner, according to all established procedures, performance standards, and local health department regulations
Required, under certain circumstances, to perform/assist all functions for all positions in the restaurant
Ability to set up each shift for success through thorough planning, careful inspection and anticipation of potential challenges
Ability to effectively communicate expectations with staff, assign work stations and create enthusiasm and confidence in your team
Ability to execute a plan to lead a great shift
Ability to maintain standards while keeping the team positive, organized and focused
Ability to take immediate action to correct any food or service issues
Ability to measure the results of the shift against your plan and ensuring the restaurant is ready for the next Guest and for the next shift
Ability to communicate with management regarding employee performance, guest concerns, food or maintenance issues which need attention
Must be at least 16 years of age
What we offer:
Supportive ownership that believes in family
Closed on Christmas Day
Yearly anniversary checks for continued employment
Free Employee Meals and family discounts
Competitive wages for your experience
Paychecks delivered weekly
Flexible hours & schedules
Structured training program for all positions
Referral bonus for great employees who recruit other great employees
Career path that rewards you financially for your advancement within the company
Health Benefits: Medical, Dental, Vision, Wellness Program, Life Insurance, Disability Insurance