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Restaurant Service Manager

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O'Charley's

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Location:
United States , Alcoa

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Category:
Hospitality and Tourism

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Contract Type:
Employment contract

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Salary:

Not provided
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Job Description:

You will be responsible for restaurant operations including driving and building sales and profitability and will ensure that each guest who walks through the O’Charley’s door is highly satisfied with their entire dining experience including excellent service and standards. You will provide direction, training and coaching to team members while understanding and demonstrating O’Charley’s standards, policies and procedures, Vision of “A Passion to Serve,” and our Mission of focusing on our guests, each other, our stakeholders and the communities in which we do business. At all times you must demonstrate O’Charley’s Values of Respect, Excellence, Communication, Inclusion, Performance and Ethics.

Job Responsibility:

  • Restaurant operations including driving and building sales and profitability
  • Ensure each guest is highly satisfied with their entire dining experience including excellent service and standards
  • Provide direction, training and coaching to team members while understanding and demonstrating O’Charley’s standards, policies and procedures
  • Demonstrate O’Charley’s Values of Respect, Excellence, Communication, Inclusion, Performance and Ethics

Requirements:

  • 2 years of restaurant bar management experience
  • Full Service experience
  • A proven track record of achieving results and building a winning team
  • general knowledge of operational procedures and shift positions
  • Experience managing and training hourly team members

Nice to have:

Previous bartender manager / bar management experience in a full service restaurant bar environment

What we offer:
  • In-depth & comprehensive Management Training Program
  • Extremely Competitive Salary and Benefits Package including Medical, Dental, Life, Company-Matched 401k, Short Term and Long Term Disability
  • Retirement Savings Plan - After 1 year of employment you are eligible to participate in the company’s 401(k) plan upon reaching 21 years of age
  • 25% discount on food and non-alcoholic beverages for team members to enjoy with their family and friends outside of their work shift
  • No late night bar hours

Additional Information:

Job Posted:
May 15, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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