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Restaurant Servers will greet and serve guests in accordance with South Seas standards of food and beverage quality, presentation, and sanitation, and in a gracious and professional manner.
Job Responsibility:
Perform direct communication and hospitality procedures with all guests daily
Pre-shifts with fellow staff and management for all restaurant operations
Properly set all tables and stations
follow appropriate set-up checklist
take guest orders
Serve all food and beverage items in a timely manner
Proper treatment and storage of food and company equipment
Complete daily shift operation report
Communicate all special guest requests to kitchen
Detail every table and menu before each meal period
Assist with bussing tables "pre-bussing"
Must have understanding on how to read and execute a Restaurant BEO form
Possess thorough food, wine and cocktail menu knowledge
Exercise a positive attitude and warm hospitality image
Follow associate schedule and work assignments
Perform other duties as requested by management
Requirements:
High school diploma or equivalent and/or experience in a hotel or related field is preferred
6 months experience with a background with serving, basic bartending, cashiering is a plus
Must have a valid driver’s license
Must be 18 years old or older to hold this role, serving/selling alcohol in state of FL
Alcohol Awareness Certification (must comply with State regulations - can be obtained with South Seas)
Food Handlers Certification (must comply with State regulations - can be obtained with South Seas)
Fluent in English language, must be able to convey information and ideas clearly
Comprehend reading materials, speak, read and write English
other languages valuable
This position holds multiple job functions at once, a great multitasker
Must show initiative in job performance, including anticipating what needs to be done before it becomes a necessity
Works well in stressful, high-pressure situations – fast paced environment
Must maintain composure and objectivity under pressure
Must be effective at listening to, understanding, and clarifying the concerns or issues raised by coworkers and/or guests
Teamwork is essential and critical in this role
Impeccable standards of appearance and grooming
Maintains proper associate uniform standards and footwear which is slip resistant, enclosed toe and heel
Must be able to stand, walk, bend and stoop for prolonged periods of time
Must be able to lift up to 40 pounds
Must be able work in different types of extreme weather, including high temperatures
Nice to have:
Experience in a hotel or related field
Background with serving, basic bartending, cashiering