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Describes the selection of food & beverage menu items to guests. Offer interesting, and vivid descriptions of the each item’s origin, taste, and preparation methods
Communicates guest orders including any special needs or requests to the kitchen using the hotel’s point-of-sales system
Coordinates food timings
Checks completed kitchen orders with the guest’s original order
Anticipates guest needs to ascertain satisfaction and responds urgently and appropriately to guest concerns and requests
Upsell, process payment properly, complete side work, maintain assigned section with urgency
Requirements
Strong ability to multi-task and observe entire dining room
Time management skills
Strong knowledge of food & beverage
Excellent communication and customer service skills
Strong interpersonal and team player skills
Prior food and beverage knowledge required
United States work authorization is required
What we offer
Inclusive and diverse employee engagement events all year-round