Restaurant Manager Job at OysterLink (Farmington Hills)

Job Description

The Manager will have full scope of responsibility for all specific departments of a Buddy’s unit to maximize guest satisfaction and profit development. This role maintains a high standard of customer service throughout daily operations and communicates effectively with management and staff on plans and progress development. The scheduling expectations of this role will be to work a minimum of 5 days/50 hours per week.

Job Responsibility

Oversee all unit operations during scheduled shifts including daily decision making, training and staff support, guest interaction, scheduling while upholding standards, product quality and cleanliness
Manage staff labor throughout each shift by monitoring breaks and ensuring all checkout and cash handling procedures
Execute daily staff pre-shift briefings on all scheduled shifts
Provides continuous directions for staff members to ensure operational and procedural measures
Complete all Manager accounting reports as instructed General Manager
Monitors and identifies all unit sales and labor reports
Identifies operational opportunities by creating and implementing plans to address department areas and store goals
Supervises that all line checks are accurate throughout all shifts
Fosters a positive working relationship with all staff members to build maximum employee morale, productivity, and development
Demonstrates a safe work environment to reduce the risk of injuries and accidents
Oversee all deliveries to confirm products and billing accuracy
Promotes a positive Buddy’s experience for all guests
Approves all unit comps, promos, credits, and guest requests
Assists with staff hiring, training, and scheduling
Ensures proper usage of communication tools such as: pre-shifts, Red Book, evaluations, documenting conversations for record
Does employee reviews and evaluations
Provides employees with positive and constructive feedback and implements appropriate disciplinary action when necessary
Ensures all employees adhere to Buddy’s uniform policy and standards

Requirements

Minimum 3 years’ experience in a general management role in a full-service restaurant
Proficient in the following areas of management: leadership, communication, staff mentoring & development, and quality of operations
The ability to communicate effectively will be at all levels of staff with strong problem solving and decision-making skills
Knowledge of employment law and ability to maintain confidentiality
Must possess excellent customer service and critical thinking skills
Must possess and demonstrate solid computer skills

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Restaurant Manager

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