This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
Responsible for the overall operations and service of meals in all dining venues of the community. Responsible for the hiring, training and development, and ongoing performance management of the wait staff working in all dining venues of the community.
Job Responsibility:
Responsible for the overall operations and service of meals in all dining venues of the community
Responsible for the hiring, training and development, and ongoing performance management of the wait staff
Provide high levels of customer service and create a restaurant style dining atmosphere
Work closely with Director of Culinary Services and Executive Director to keep residents satisfied
Assist with the preparation and execution of the Art of Atria Dining enhancement programs
Review the daily menu with residents and staff
Orient new residents to menus, dining room hours, and dress code
Solve issues before they become problems or complaints
Assist with room service delivery
Document and report resident attendance for meals
Train and uphold Quality Enhancement standards
Create dining staff cleaning schedules and task lists
Ensure that staff handles dishes, silverware, glassware according to guidelines
Maintain dining room in a clean, crisp, upbeat atmosphere
Visually confirm that all tables are set according to Atria Standards
Ensure that dining room floors are clean and receive regular maintenance
Ensure that trash/refuse containers are emptied and kept clean
Ensure that beverage equipment, ice cream freezer, wait staff refrigeration, food, and supply storage areas are kept clean
Verbally and visually confirms resident satisfaction through out meals
Assist with the transportation and storage of food and supplies
Ensure that the dining room side work is completed prior to the end of each shift
Hold staff accountable to maintain café and hospitality stations
Interview, hire, coach, train and develop wait staff
Conduct ongoing and annual performance appraisals
Coach and train new and current wait staff
Assist Director of Culinary Services with back of the house operations as needed
Assist with preparation and execution of special events, banquets, and theme meals
Communicate the resident likes and dislikes to the cooks and Director of Culinary Services
Communicate complaints and compliments
Conduct pre-meal stand up meetings in the kitchen
Attend resident Food for Thought meetings
Attend and participate in monthly department meetings/in-services
Notify the Director of Culinary Services when mechanical problems occur
Manage the schedules in accordance to resident census and budgets
Communicate resident and guest food order accurately to avoid food waste
Manage the budget for items such as table linen, table setting supplies, uniforms, payroll and special events
Assist in the planning and development of menus
Ensure that safety and security procedures are followed
Requirements:
High School Diploma or General Education Degree (GED) required
Two (2) years of experience in front of the house supervision
Strong organization and time management skills
Basic Computer skills – Microsoft word and Excel
Able to carry a tray with at least six (6) meals and/or beverages at any given time
Nice to have:
College or culinary institute degree
What we offer:
Competitive Pay
Paid Holidays & PTO
Comprehensive Health Plans including medical, vision, and dental coverage
Company paid short term and long term disability
Voluntary benefits such as critical illness coverage
Career Advancement Opportunities
Tuition Reimbursement (up to $5,250 a year)
Employee Loyalty Rewards Program
Retirement Savings Plan with Employer Match (50% match after one year)