Restaurant Manager, Marriott Bonvoy

Marriott Bonvoy

Location:
Malaysia, Kuala Lumpur

Category:
Hospitality and Tourism

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan.

Job Responsibility:

Supervises daily restaurant operations
Assists with menu planning
Maintains sanitation standards
Assists servers and hosts on the floor during peak meal periods
Improves guest and employee satisfaction
Maximizes financial performance in areas of responsibility
Determines training needs and implements plan
Manages all day-to-day operations
Maintains service and sanitation standards
Reviews staffing levels
Leads, influences, and encourages team members
Ensures compliance with all food & beverage policies, standards and procedures
Ensures compliance with all applicable laws and regulations
Ensures compliance with food handling and sanitation standards
Ensures staff understands local, state and Federal liquor laws
Establishes and maintains open, collaborative relationships with employees
Monitors alcohol beverage service in compliance with local laws
Provides services that are above and beyond for customer satisfaction and retention
Improves service by communicating and assisting individuals to understand guest needs
Manages day-to-day operations
Displays leadership in guest hospitality
Empowers employees to provide excellent customer service
Acts as the guest service role model
Handles guest problems and complaints
Meets with guests to obtain feedback
Ensures corrective action is taken to continuously improve service results
Manages service delivery in outlets
Provides guidance and direction to subordinates
Identifies the educational needs of others
Ensures employees are treated fairly and equitably
Solicits employee feedback
Ensures recognition is taking place
Provides information to supervisors, co-workers, and subordinates
Analyzes information and evaluating results
Assists servers and hosts on the floor during meal periods and high demand times
Recognizes good quality products and presentations
Supervises daily shift operations in absence of Assistant Restaurant Manager
Oversees the financial aspects of the department including purchasing and payment of invoices

Requirements:

High school diploma or GED
4 years experience in the food and beverage, culinary, or related professional area
OR 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major
2 years experience in the food and beverage, culinary, or related professional area

Additional Information:

Job Posted:
June 12, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Restaurant Manager