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Restaurant Manager

canteencanada.com Logo

Canteen

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Location:
Canada , Montreal

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Category:
Hospitality and Tourism

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

Are you looking to grow in a dynamic, stimulating, and world-class environment? Join our team as a Restaurant Manager and help deliver an exceptional dining experience to thousands of guests during major events.

Job Responsibility:

  • Lead, motivate, and develop a team of 5 supervisors and approximately 100 unionized associates, fostering a collaborative, performance-driven work environment
  • Coach, train, and support teams in a constantly evolving operational context, with a strong focus on service standards, daily execution of SOPs, and the guest experience
  • Ensure strict compliance with established service standards and specifications to optimize the guest experience
  • Manage all operational activities, including budget planning, financial management, weekly performance analysis, and compliance with internal standards and client requirements
  • Implement strategies to maximize revenue, control costs, and achieve profitability goals
  • Ensure the implementation and maintenance of quality control procedures and compliance with current operating practices
  • Maintain a high level of customer satisfaction, including follow-up on feedback, requests, complaints, and concerns
  • Oversee unit compliance with health, safety, and quality assurance policies, and promptly deploy corrective measures when required

Requirements:

  • A post-secondary or university degree in hospitality management, restaurant management, food services, or a related field
  • Significant experience in multi-site management within a premium food service environment
  • Proven experience working in a unionized environment
  • Strong expertise in budgetary and financial management, including multi-million-dollar budgets and projects
  • Solid knowledge of trends and innovations in high-end dining
  • Excellent customer service skills, with strong oral and written communication abilities in both French and English
  • Strong organizational skills, excellent prioritization abilities, and keen attention to detail
  • Proficiency with MS Office (Word, Excel, PowerPoint, Outlook) and knowledge of POS systems and food service–related technologies
  • Flexible availability, including weekdays, evenings, and weekends, depending on events
What we offer:
  • Join an award-winning culture
  • Great Place to Work
  • FORTUNE Global 500 Company
  • Best Workplaces Retail & Hospitality
  • FORTUNE World’s Most Admired Companies
  • Extensive range of learning and career opportunities
  • Health & Safety processes and support
  • Health, vision, and dental care coverage for eligible associates
  • Mental Health and Well-Being initiative
  • Employment Assistance Program with access to 24/7 support, resources, and information
  • Diverse and inclusive environments

Additional Information:

Job Posted:
April 05, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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