Restaurant Manager Job at Bespoke Hotels (Carnoustie)

Job Description

We currently have an amazing opportunity to join the team as Restaurant Manager. Hospitality isn't just what you do – it's who you are. At Calders Grill, we're passionate about creating memorable dining experiences. From relaxed breakfasts and family lunches to special celebrations and evening dining, we pride ourselves on warm Scottish hospitality, exceptional food and service that keeps guests coming back. We're looking for an inspiring Restaurant Manager to lead our front-of-house team and take Calders Grill to the next level.

Job Responsibility

Control the Restaurant operations including Breakfast, Lunch and Dinner Service
To be out and about in the hotel, managing the day to day operation and ensuring exceptional guest service at peak times
You would control costs through correct stock usage, storage, rotation, par stock levels maintained and minimise waste to meet with Company standards
Keeping the team up to date about departmental, hotel and company activities through daily communications
Ensure prompt resolution of customer complaints and keep a close eye on customer feedback through Trip Advisor and other sites, taking on board feedback and making recommendations for changes
To lead and develop an energetic workforce, with involvement in recruitment, learning and development, team engagement initiatives and all other people management responsibilities
To ensure the Company Health and Safety, Food Safety and COSHH legislation are adhered to
this will involve carrying out appropriate training.

Requirements

Department Manager or exceptional Duty Manager looking for their first HOD role
Excellent Customer service skills, standards driven, good organisational skills
To be able to make decisions in a fast paced environment and to enjoy it
To be great at up-selling – anticipating customer needs as well as improving the bottom line
To be able to manage the team and resources available to ensure that the departments are equipped for service via cost controls, stock monitoring and good rota management
To be able to communicate to and motivate your team providing day to day leadership and direction
At least two years in a similar position is essential along with excellent, team management skills.

What we offer

Competitive salary discussed at interview
Excellent on-going support, training and development
Length of service annual leave increase
Instant access to learning courses and much more
Discounted hotel room rates for you, your friends and family across all UK Bespoke Hotels
Food and Beverage discounts at all our hotels
On-going incentives and rewards
Opportunities to move between hotels and grow with the group
Meals on duty
Live in accommodation available if required
Market leading Rates of Pay
Anniversary Bonus
Flexible Shifts
28 Days paid Holiday (pro rata) rising annually to a maximum 33 Days per year
Full Training and Supervision Given
Opportunity to gain recognised qualifications to help you progress
Subsidised Accommodation Available includes WiFi, Food, Energy Bills, Rates and Licences
Introduce a Friend Scheme worth £600+
Anniversary weekend stay for you or to give as a gift to family or close friends
Access to complimentary Mental Health & Wellbeing services
50% off all Food & Beverage during Bespoke Hotel Stays
A range of local in-house benefits

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Restaurant Manager

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