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The Restaurant Manager manages the restaurant's daily operations, including the selection, development, and performance management of FOH teammates. In addition, they oversee the inventory and ordering of food and supplies, optimize profits, and ensure that guests are satisfied with their dining experience.
Job Responsibility:
Manages the restaurant's daily operations, including the selection, development, and performance management of FOH teammates
Oversees the inventory and ordering of food and supplies
Optimizes profits
Ensures that guests are satisfied with their dining experience
Ensures the highest and most efficient level of service
Ensures the restaurant is staffed sufficiently for each meal period
Works to keep staff morale high
Trains staff
Ensures all employees are following service standards
Identifies ways to operate more efficiently, cut costs, and drive revenue
Ensure cleanliness
Creates a total awareness of in-house VIPs
Constantly seeks improvement
Cultivates a following of regulars
Reports to work on time
Maintains a positive, friendly attitude
Maintains a clean, orderly appearance
Ensures proper uniforms/dress
Assists/executes all tasks as assigned by the General Manager
Screens all potential staff members
Leads training program for all new hires
Implements training policies and schedules
Keeps all training documents up to date
Communicate the status of re-training needs
Implements and administers employee reward program
Interview potential employees/hiring
Maintains and enforces steps of service protocols
Completes new hire paperwork
Completes and submits Personnel Action Forms
Reviews and approves time clock activity
Attends daily and weekly meetings
Requirements:
Competent with Windows-based computers and Microsoft Office and familiar with industry-standard software
Demonstrates enthusiasm for all things 21c
Must pass a background check
Some college education
Two to four years in a high volume, high-quality restaurant operation
Minimum of one year of management/supervisory experience
Previous job in a restaurant line position
Strong F&B knowledge acquired through a combination of education, work, and pure curiosity