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Pullman Phuket Arcadia Naithon Beach Hotel is situated on Naithon Beach and surrounded by Sirinat National Park, a beautiful harmony of nature and 5-star luxuries. The role is to manage the VERO Italian restaurant.
Job Responsibility:
Lead Vero, our flagship Italian restaurant and drive sales to meet or exceed the assigned outlet budget while effectively managing costs
Inspire, coach, and develop your team, fostering a culture of excellence and passion for Italian cuisine and hospitality
Ensure every guest enjoys an exceptional dining experience, maintaining the highest standards of service, presentation, and authenticity
Collaborate with the culinary team to enhance menus, wine pairings, and guest experiences
Requirements:
Vocational certificate or degree
Experience as an Outlet Manager or Assistant Outlet Manager in a high-end restaurant
Deep knowledge of Italian cuisine, wine, and beverage pairing
Guest-focused, service-minded, with meticulous attention to detail
Strong sales acumen, dynamic, organized, with polished presentation and communication skills
Excellent reading, writing and oral proficiency in English
Excellent motivational skills
Excellent leader and trainer
Strong interpersonal skills and attention to detail
Self-discipline, initiative, and leadership ability
Pleasant, polite manner and a neat and clean appearance
Ability to motivate employees to work as a team to ensure that food and service meet appropriate standards
Creative, effective leader and team player, possessing a high degree of professionalism, sound human resources management capabilities, business acumen, energy and determination
Demonstrates leadership qualities
Must be able to handle the pressures of simultaneously coordinating a wide range of activities and recommend appropriate solutions to restaurant problems
Ability to coordinate and prioritize multiple tasks such as food, beverage and labor cost while maintaining required standards of operation in daily restaurant activities
Proven organizational skills, able to set and meet deadlines with quality results
Detailed F&B knowledge, including wine and spirits
Operational experience is a must
Profound knowledge in budgeting, forecasting, expenses and payroll control
Must possess high ethical believes – integrity
Must possess good communication skills for dealing with diverse staff
The ability to think and plan strategically
Regularly inspect food & beverage quality by conducting GAP standard audits
The ability to constantly monitor the staff's appearance, attitude and degree of professionalism to insure their strict adherence to the Hotel standards of quality service
Manage organization and cleanliness of departmental areas by conducting weekly walk through with Hygiene Manager, Housekeeping and Engineering Department
Conduct MOD shift and experience the hotel from the eyes of the Hotel residents
Attend monthly F&B Outlet’s communication meetings to celebrate successes and give motivational