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As Restaurant Manager at Cairn Group, you’ll take the lead in delivering a best-in-class dining experience—ensuring every service runs smoothly, your team performs brilliantly, and our guests leave happy. You’ll be responsible for the day-to-day operation of the restaurant, maintaining high standards of food and service while driving customer satisfaction, staff engagement, and commercial performance. With vibrant, hands-on leadership, you’ll develop and support your team to consistently exceed expectations, meet service standards, and contribute to the restaurant’s ongoing success. Whether managing the floor, reviewing guest feedback, or monitoring operational KPIs, you’ll balance people leadership with a strong commercial focus to deliver excellent results.
Job Responsibility:
Take the lead in delivering a best-in-class dining experience
Ensure every service runs smoothly, your team performs brilliantly, and our guests leave happy
Be responsible for the day-to-day operation of the restaurant
Maintain high standards of food and service while driving customer satisfaction, staff engagement, and commercial performance
Develop and support your team to consistently exceed expectations, meet service standards, and contribute to the restaurant’s ongoing success
Balance people leadership with a strong commercial focus to deliver excellent results
Requirements:
A Hospitality Hero – lead by example, creating an atmosphere where guests feel welcome and your team feel motivated
A Service Superstar – bring energy, professionalism, and passion to every service, anticipating needs and inspiring those around you
A Team Player – build and develop a high-performing team, providing coaching, support, and leadership
Cool Under Pressure – remain calm and confident during busy service times, ensuring guests still receive the highest standard of care
A Polished Professional – consistently deliver service with integrity and professionalism, maintaining brand standards at all times
Proactive & Organised – take a structured approach to daily operations, from rota planning to service delivery
Commercially Aware – understand the importance of financial performance, guest feedback, and operational excellence in a busy dining environment
What we offer:
Service Excellence Bonus: Service charge tips and gratuities
Get Paid in Real-Time with Wagestream
Stay, Relax and Recharge: Enjoy discounted stays across our all our venues
Delicious Discounts: 50% off food and drinks across our hotels, bars and restaurants
Spa Discounts: Exclusive wellness offers at our spas and leisure clubs
Retail, Cinema & Fun Discounts: Exclusive access to savings on shopping, cinemas trips and fun days out
Rise with Us: Development team is here to help you grow and reach your career goals
Superstar Awards: Each month we celebrate and reward our team members who showcase our values and bring hospitality to life
Long-Service Awards: Celebrate key milestones with us, starting from just one year of service—plus enjoy extra annual leave
Recommend a Friend: Bring great people into the team and earn a bonus when they join