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Restaurant Manager

redworthhalldurham.co.uk Logo

Redworth Hall Hotel

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Location:
United Kingdom , Dunfermline

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

As Restaurant Manager at Cairn Group, you’ll take the lead in delivering a best-in-class dining experience—ensuring every service runs smoothly, your team performs brilliantly, and our guests leave happy. You’ll be responsible for the day-to-day operation of the restaurant, maintaining high standards of food and service while driving customer satisfaction, staff engagement, and commercial performance. With vibrant, hands-on leadership, you’ll develop and support your team to consistently exceed expectations, meet service standards, and contribute to the restaurant’s ongoing success. Whether managing the floor, reviewing guest feedback, or monitoring operational KPIs, you’ll balance people leadership with a strong commercial focus to deliver excellent results.

Job Responsibility:

  • Take the lead in delivering a best-in-class dining experience
  • Ensure every service runs smoothly, your team performs brilliantly, and our guests leave happy
  • Be responsible for the day-to-day operation of the restaurant
  • Maintain high standards of food and service while driving customer satisfaction, staff engagement, and commercial performance
  • Develop and support your team to consistently exceed expectations, meet service standards, and contribute to the restaurant’s ongoing success
  • Balance people leadership with a strong commercial focus to deliver excellent results

Requirements:

  • A Hospitality Hero – lead by example, creating an atmosphere where guests feel welcome and your team feel motivated
  • A Service Superstar – bring energy, professionalism, and passion to every service, anticipating needs and inspiring those around you
  • A Team Player – build and develop a high-performing team, providing coaching, support, and leadership
  • Cool Under Pressure – remain calm and confident during busy service times, ensuring guests still receive the highest standard of care
  • A Polished Professional – consistently deliver service with integrity and professionalism, maintaining brand standards at all times
  • Proactive & Organised – take a structured approach to daily operations, from rota planning to service delivery
  • Commercially Aware – understand the importance of financial performance, guest feedback, and operational excellence in a busy dining environment
What we offer:
  • Service Excellence Bonus: Service charge tips and gratuities
  • Get Paid in Real-Time with Wagestream
  • Stay, Relax and Recharge: Enjoy discounted stays across our all our venues
  • Delicious Discounts: 50% off food and drinks across our hotels, bars and restaurants
  • Spa Discounts: Exclusive wellness offers at our spas and leisure clubs
  • Retail, Cinema & Fun Discounts: Exclusive access to savings on shopping, cinemas trips and fun days out
  • Rise with Us: Development team is here to help you grow and reach your career goals
  • Superstar Awards: Each month we celebrate and reward our team members who showcase our values and bring hospitality to life
  • Long-Service Awards: Celebrate key milestones with us, starting from just one year of service—plus enjoy extra annual leave
  • Recommend a Friend: Bring great people into the team and earn a bonus when they join
  • 24/7 Support: Access our confidential Employee Assistance Programme anytime, anywhere
  • Pension Scheme: Plan for your future with our pension plan
  • Year-Round Incentives: Enjoy fun incentives, exciting challenges, and surprise perks throughout the year
  • Bereavement Leave
  • Hilton Staff Rate & Friends and Family Scheme
  • Free Parking
  • Cairn Group Staff Discount Scheme
  • Retail and travel discounts
  • Recruit a friend Scheme
  • Induction and training programme
  • Star of the Month & Golden Ticket Award
  • Pension scheme
  • Cairn Academy' Training & Development Opportunities
  • Meals on Duty
  • Uniform
  • Cycle 2 work scheme* (* Applies to positions above minimum wage)

Additional Information:

Job Posted:
January 25, 2026

Expiration:
January 31, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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