Restaurant Manager Job at Twin Farms (Barnard)

Job Description

Assists the F&B Director with the day-to-day operations of all food and beverage outlets at Twin Farms, a luxury, all-inclusive resort in Barnard, Vermont.

Job Responsibility

Assists the F&B Director with the day-to-day operations of all food and beverage outlets
Serving as a member of the leadership team- particularly in functions related to performance management, motivation, and efficient use of resources
Sets the tone and standards for professional, knowledgeable, and friendly dining service
Motivates and supports staff in developing their serving skills, wine and food knowledge, and interpersonal abilities
Be a key member of the F&B team to handle the planning phase, as well as the execution phase of groups
Assist with overall administration – completing purchase orders, dining staff schedules and coordinates appropriately to fulfill standards of service
reviews and authenticates timesheets
Assumes a leadership role as one of the primary communicators within the department on all matters related to the day to day operations of dining service
Opens and/or closes the The Dining Room, Twigg’s, Lewis Thompson Dining Room, and Wine Cellar as needed, attending to all details and assets secured and prepared for the following service
Directs room arrangement when needed and oversees final set-up with a critical eye on details
Executes quick and practical independent decisions with the best balance for interests of our guests, staff and company in mind
Expedites food and drink and fills-in on most any dining staff role as needed in order to keep service fluid and complete
Maintains dining room standards for safety of guests and staff
ensures that each staff member is aware of and following proper safety procedures
Monitors bar and dining supply inventory as well as equipment and staff uniform
submits appropriate requisitions and restocks
Consults closely with Kitchen staff to review menu and verify that guests’ needs are addressed
Manages dining guest relations including the direct fielding of any criticism and working to resolve concerns to the guest’s best possible satisfaction
Anticipates and identifies interferences in the flow of service and works to smooth the pace, expectations, and the extent of disruptions
Assists with hiring initiatives
also manages disciplinary- corrective actions, including terminations, in conjunction with HR
Inspect grooming and attire of staff
rectify any deficiencies

Requirements

Demonstrate organizational skills that include assessing future needs and scheduling accordingly
able to manage consistent follow up
Customer oriented approach to guest issues with a positive and proactive attitude and a strict adherence to confidentiality
Strong communication skills within a variety of situations and supervisory duties
Professional demeanor at all times- particularly when fielding strong guest concerns
Able to react quickly to changing demands and prove resourceful in taking on challenges
Demonstrates an ability to simultaneously manage a diversity of tasks efficiently and effectively with minimal error
Able to establish, maintain, and follow through on priorities despite frequent interruptions, changes, and unexpected stresses
Flexibility with work schedule
demonstrates a sincere level of reliability- including being available to open or close the dining area, and work weekends/holiday periods

What we offer

Up to 4 weeks of paid time off
paid sick days and holidays
complimentary meal during each shift
Affordable on-site housing may be available for qualified candidates, depending on availability
401(k) retirement plan with employer matching
Employer contributions toward medical, dental, and vision coverage
free vision and life insurance at no cost to you
Friends & Family discount rates
Relocation assistance may be available for qualified candidates, depending on availability

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Restaurant Manager

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