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Restaurant Manager - Wine Bar

United Kingdom, Piccadilly · Job Posted May 30, 2026
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Job Description

Join the Fortnum & Mason Team! Are you passionate about food, delivering great service and eager to share your knowledge with others? Do you have a flair for customer service, a passion for wine and a love for artisanal products? If so, we have the perfect opportunity for you! Fortnum & Mason are looking for an exceptional Restaurant Manager to join our unique Wine Bar at our beautiful Flagship store in Piccadilly. Responsible for demonstrating world-class service, our new team member will possess passion for our product, and an ability to bring this to life for each and every customer.

Job Responsibility

  • Leading the restaurant and ensuring it meets and exceeds F&M standards and targets
  • Coach and develop your managers to ensure efficiency, leading by example
  • Update your management team on business performance, new initiatives and other pertinent issues
  • Tour the restaurant regularly
  • Chair regular meetings with managers
  • Demonstrate high levels of planning, organising, and time management to drive the operational execution across the department
  • Cooperating with the General Manager, and assisting with anything from project planning to staff management
  • Nurturing positive working relationships with staff
  • Addressing any issues in a timely fashion

Requirements

  • Experience within a wine focussed dining environment - essential
  • Excellent interpersonal skills for diplomatically handling staff and customers
  • Cooperation and team working skills
  • The ability to lead and motivate a team of staff
  • The ability to cope under pressure in a fast-paced environment
  • Good business awareness for achieving successful performance
  • Strong written and oral communication skills for managing business administration and personnel matters
  • Strong planning and organisational skills to run a streamlined operation
  • The ability to work independently and make decisions confidently
  • Problem-solving ability, to resolve issues as they arise

What we offer

  • Competitive hourly rate + paid overtime
  • Discretionary annual bonus (up to 5% of salary)
  • Up to 40% store and restaurant discounts
  • Subsidised staff restaurant using Fortnum’s ingredients
  • 28 days holiday + a day off for your birthday and 5 extra wellbeing days off
  • Matched pension scheme and career development opportunities
  • Annual staff party and incredible gifts after 5 years

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