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JW Marriott Marquis Hotel Dubai welcomes you to the heart of the city's lively downtown district with modern luxury and award-winning service. Soaring above Sheikh Zayed Road, our bustling and dynamic 5-star hotel is one of the tallest in the world, consisting of two towers with 1608 rooms and boasts awe-inspiring views of the water and Dubai cityscape. Enjoy a swim in the outdoor pool or a workout in the fitness center before easing tired muscles with a massage at Saray Spa. Sample the flavors of the world at our 10 restaurants and lounges, which offer Japanese, Italian, Indian and Thai cuisine. For those planning an event in downtown Dubai, UAE our hotel offers 80,000 square feet of adaptable space, including a striking ballroom and outdoor venues. Explore, Dubai Mall, Burj Khalifa and Dubai Opera which are all minutes away.
Job Responsibility:
Supervises daily restaurant operations
Assists with menu planning
Maintains sanitation standards
Assists servers and hosts on the floor during peak meal periods
Improves guest and employee satisfaction
Maximizes financial performance in areas of responsibility
Determines training needs and implements plan
Manages all day-to-day operations
Maintains service and sanitation standards in restaurant, bar/lounge and room service areas
Reviews staffing levels
Leads, influences, and encourages team members
Identifies developmental needs and coaches others
Develops specific goals and plans
Ensures compliance with all food & beverage policies, standards and procedures
Ensures compliance with all applicable laws and regulations
Ensures compliance with food handling and sanitation standards
Establishes and maintains open, collaborative relationships with employees
Monitors alcohol beverage service
Provides services above and beyond for customer satisfaction
Handles guest problems and complaints
Obtains guest feedback on quality of food and beverage
Manages service delivery in outlets
Provides guidance and direction to subordinates
Identifies educational needs and develops training
Ensures employees are treated fairly
Solicits employee feedback
Analyzes information and solves problems
Assists servers and hosts during meal periods
Supervises daily shift operations in absence of Assistant Restaurant Manager
Oversees financial aspects including purchasing and payment of invoices
Requirements:
High school diploma or GED
4 years experience in the food and beverage, culinary, or related professional area
OR 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major
2 years experience in the food and beverage, culinary, or related professional area
What we offer:
Accommodation
Meals on duty
Transportation
World class training and development
Leadership development
Recognition programs
Discounted accommodation in over 8,000 hotels worldwide
Discounted food & drink in all restaurants and bars