Restaurant Manager

Job Description

The AM Restaurant Manager assists the Restaurant Management Team with the direction of all aspects of the Food & Beverage division planning, organizing, control and direct the work of employees in the hotel while ensuring guest satisfaction amongst others. The AM Restaurant Manager takes ownership of the breakfast shift for our team. Works quickly in high-pressure environment and ability to handle multiple tasks at once.

Job Responsibility

Assist the Restaurant Management Team with the direction of all aspects of the Food & Beverage division
Plan, organize, control and direct the work of employees in the hotel
Ensure guest satisfaction
Take ownership of the breakfast shift
Maintain a strong operational presence across morning meal serving periods
Provide leadership, development, support, coaching and constructive feedback for the team
Cultivate a culture that encourages people to connect and thrive
Drive performance by setting metrics and benchmarks
Be proactively involved with the talent acquisition function
Develop strong internal relationships across the hotel
Drive profitability by closely managing labor and operating expenses
Describe and ensure quality of all food items, ingredients, and preparation methods
Provide expert knowledge of wine and spirits
Attend regular operational meetings
Work harmoniously and professionally with co-workers and supervisors
Identify and manage all aspects pertinent to providing guests with the atmosphere standard
Conduct pre-shift meetings
Ensure continuous improvement in quality of service, operational effectiveness, and employee retention and satisfaction
Support FOH team in all aspects of dining room service
May assist in other Food and Beverage outlets as needed
Contribute to our environment with a positive and friendly attitude
Communicate with team members to ensure the highest level of personalized service

Requirements

Thorough knowledge of food and beverage operation
Excellent leadership skills
Strong interpersonal skills
At least 5 years in morning breakfast management
College degree is preferred
Current Illinois Food Handlers Certificate
TiPS certified
Strong command of the English language
Attention to detail and problem-solving skills
Passion for customer service
US work authorization is required unless candidate is currently in a managerial position at a Four Seasons location

What we offer

Energizing Employee Culture
Comprehensive learning and development programs
Competitive wages and benefits (Medical, Dental, Vision and Retirement Plan)
Paid Time Off & Holiday Pay
401(k) Retirement Plan including Employer Matching Program
Inclusive and diverse employee engagement & recognition events all year-round
Exclusive discount and travel programs with Four Seasons
Complimentary Dry Cleaning for Employee Uniforms
Employee Meals

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Restaurant Manager - AM

Job Description

Job Responsibility

Requirements

What we offer

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