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Four Seasons Logo Four Seasons · Gastronomy

Restaurant Manager - All Day Dining

Malaysia, Kuala Lumpur · Job Posted June 03, 2026
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Job Description

Four Seasons Hotel Kuala Lumpur is looking for a Restaurant Manager – All Day Dining to oversee the daily operations of the hotel’s all-day dining outlet, ensuring exceptional service standards in line with Four Seasons’ luxury brand. This role leads, trains, and inspires the restaurant team to deliver memorable dining experiences while maximizing revenue, maintaining cost efficiency, and upholding the highest levels of quality, hygiene, and guest satisfaction.

Job Responsibility

  • Manage and oversee all day-to-day operations of the all-day dining restaurant, ensuring seamless service across breakfast, lunch, and dinner periods
  • Lead, mentor, and develop a diverse team of supervisors, captains, and service staff to maintain excellence in guest service and professionalism
  • Ensure adherence to Four Seasons service standards, policies, and procedures
  • Monitor guest satisfaction, handle feedback proactively, and resolve concerns promptly and professionally
  • Collaborate with the culinary team to design, update, and execute menus that reflect seasonal offerings and market trends
  • Drive revenue growth through upselling strategies, promotions, and effective table management
  • Manage financial performance, including budgeting, forecasting, payroll control, and cost management (food and beverage costs)
  • Oversee inventory control, procurement, and proper storage of food and beverage items
  • Ensure compliance with local health, safety, and sanitation regulations
  • Coordinate with other departments (events, marketing, front office) to support hotel-wide initiatives and special functions
  • Maintain high standards of cleanliness, ambiance, and overall restaurant presentation
  • Prepare operational reports and analyze performance metrics to support decision-making

Requirements

  • Minimum 5–7 years of experience in food and beverage operations, with at least 2–3 years in a managerial role within luxury hotels or upscale restaurants
  • Strong leadership and interpersonal skills with the ability to motivate and manage multicultural teams
  • In-depth knowledge of restaurant operations, service standards, and food and beverage trends
  • Proven ability to manage financials, including budgeting, cost control, and revenue optimization
  • Excellent guest service skills with a passion for delivering personalized dining experiences
  • Strong problem-solving and decision-making abilities in a fast-paced environment
  • Good understanding of local regulatory requirements related to food safety and alcohol service in Malaysia
  • Proficiency in POS systems and restaurant management software
  • Diploma or degree in Hospitality Management or a related field preferred
  • Flexibility to work rotating shifts, weekends, and public holidays as required by hotel operations
  • Excellent reading, writing, and oral proficiency in English language
  • Must be able to speak, read, and write Bahasa Malaysia
  • Must have the right to work in Malaysia

What we offer

  • Competitive salary, wages, and a comprehensive benefits package
  • Excellent training and development opportunities
  • Complimentary accommodation at other Four Seasons Hotels and Resorts
  • Complimentary dry cleaning for employee uniforms
  • Complimentary employee meals
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