This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
The Restaurant Host is to interact with all guests and ensure they have a great experience when dining at the Hotel. The Host will promptly welcome every guest to the restaurant and escort them to their table. The Host is to ensure that all guests' needs and expectations are exceeded, and to resolve any issues efficiently and effectively to the guest's satisfaction.
Job Responsibility:
Greet guests personally as they enter the establishment
Answer telephones using appropriate etiquette
Accept to-go orders over the telephone
Receive and record dining reservations on the telephone
Ensure the proper setup of dining room
Ensure dining room seating is controlled and that there is server parity in number of tables
Ensure neatness and cleanliness of stations
Present menus, make recommendations and take orders if necessary
Assist other food and beverage staff when necessary
Liaise between staff and customers to ensure great service
Anticipate and address guests' service needs
Thank guests with genuine appreciation
Requirements:
Prior food and beverage industry experience preferred
Ability to satisfactorily communicate in English with guests, co-workers and management to their understanding
Strong written and verbal communication skills
Positive, upbeat attitude and personality
Ability to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness and work with a minimum of supervision