This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
Estelle Manor is a rural retreat set on an 85-acre estate in Oxfordshire. The manor has four restaurants, an extraordinary 3,000 sq metre Roman-inspired spa- Eynsham Baths, 108 bedrooms and a gym with class studios and padel courts. Plus, there’s a kids’ club for the little ones and a workspace. We are currently looking for a passionate Restaurant Host to join our Brasserie team. The on target earning potential for this role is £32,716.96 per annum per annum based on a 40 hour contract - comprising a base salary of £26,476.96, plus a qualified estimate of £6,000 in gratuities and service charge*. Please note this role is paid hourly so this is a projected salary and OTE.
Job Responsibility
Creating and nurturing a warm, welcoming and lasting impressions for our guests and members
Striving to build genuine, lasting relationships with all guests and members
Seating diners at their tables and efficiently managing the flow of arrivals to our restaurants
Capturing all member information and recording it on their guest profiles
Being aware of all VIP members and their guests visiting us and ensuring that the team are tailoring the experience appropriately
Effectively communicating any dietary requirements or special guests to the restaurant team during team briefings and on guest arrival
Anticipating members needs and providing them with a personalised experience, putting into place a plan for surprise and delight moments
Requirements
Experience managing the daily operations, set up, standards, operating procedures
Ability to perform under pressure and deliver results to deadlines
Someone who takes responsibility and initiative to explore issues and to generate new ideas with creative thinking
Excellent interpersonal, time management and organisational skills
Passionate about hosting and delivering exceptional guest experience with keen attention to detail
What we offer
Biannual company socials plus smaller social and sports groups
Exclusive staff rates and F&B discounts across sister properties
Estelleversary gifting for all employees
Colleague spaces stocked with food, drinks and a selection of juices, teas and coffees
Meals during shift
Cycle to Work scheme
Pension, health cash plan and life assurance schemes
28 days holiday, inclusive of bank holidays, which increases with length of service
Colleague Forums and Sustainability Committees
Recommend-a-friend bonus scheme
Uniform provided, cleaned, and pressed
Onsite seamstresses to ensure uniform is fitted and repaired