Restaurant Host/ess

• Greet and welcome guests upon arrival, ensuring a warm and friendly atmosphere
• Manage reservations and seating arrangements, optimizing the flow of guests in the dining area
• Provide menus and information about specials, answering any questions guests may have
• Monitor dining room activities, ensuring a smooth service experience
• Assist in maintaining cleanliness and organization of the host/ess station and dining area

• Excellent Communication Skills: Ability to greet and engage guests warmly, provide clear directions, and communicate effectively with both guests and team members
• Friendly and Welcoming Attitude: A positive, outgoing personality to make guests feel comfortable and valued from the moment they arrive
• Organizational Skills: Capable of managing reservations, coordinating seating arrangements, and keeping track of guest preferences efficiently
• Professional Appearance: Presents themselves well, as the host/ess is often the first point of contact for guests and represents the restaurant's image
• Time Management: Ability to manage busy shifts, seat guests in a timely manner, and keep the flow of the restaurant running smoothly
• Multitasking Ability: Can handle multiple responsibilities, such as answering phones, managing the waitlist, and assisting with guest inquiries, all while maintaining a calm demeanor
• Team Player: Works well with other team members, including waitstaff and kitchen staff, to ensure a seamless dining experience for guests
• Problem-Solving Skills: Capable of handling guest concerns or special requests with tact and efficiency, ensuring guest satisfaction
• Knowledge of Reservation Systems: Familiarity with digital reservation platforms or willingness to learn to manage bookings and guest seating
• Attention to Detail: Pays attention to guest needs, special requests, or dietary restrictions to ensure a personalized and thoughtful experience
• Adaptability: Comfortable working in a fast-paced environment and able to adjust quickly to changes in guest flow or operational demands
• Customer-Focused: Understands the importance of delivering excellent service and ensuring that guests leave with a positive impression of the restaurant
• Calm Under Pressure: Maintains composure and professionalism during busy periods or stressful situations
• Passion for Hospitality: A genuine interest in creating a welcoming atmosphere and enhancing the guest experience
• Work Experience: 2 Years
• Degree: Professional /Technician
• Languages: Spanish / English
• Language Ability: High

Multilingual Skills (preferred): Ability to communicate in multiple languages is a plus, especially in tourist-heavy or international locations

• Competitive Salary, wages, and a comprehensive benefits package
• Excellent Training and Development opportunities
• Complimentary Accommodation at other Four Seasons Hotels and Resorts
• Complimentary Dry Cleaning for Employee Uniforms
• Complimentary Employee Meals
• Discounts at our hotel restaurants
• Discounts on local services
• Possibility of accommodation and transportation to work (at a reduced cost)