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At Monarch Casino Resort Spa, we are more than just a premier destination for luxury gaming and hospitality in Black Hawk, Colorado; we are creators of unforgettable moments. Our commitment to excellence shines through our exceptional gaming, exquisite dining, and indulgent spa services, all set in an inviting and sophisticated atmosphere. As a family-owned business, we prioritize nurturing lasting relationships with our guests and the community, ensuring that every interaction is warm, memorable, and tailored to foster a true sense of belonging.
Job Responsibility:
Greets guests as soon as they walk through the door
Thank guests for dining in our restaurant
Maintain a neat, organized front of the house environment
Seat guests and take initial drink orders when needed
Assist with opening and closing tasks along with side work when needed
Answer phones and schedule reservations with large parties
Validate coupons through our software
Keep record of guests per servers
Assist servers in bussing tables and overall cleanliness of the restaurant
Operates registers, scanners, and credit card terminals
Performs basic math functions to collect payments and distribute proper change
Other duties as assigned
Requirements:
1 year of previous cash handling experience preferred
Team player who looks for ways to help out other team members whenever needed
Ability to work in high volume, sometimes loud ever-changing environment
Basic to intermediate computer knowledge
Must possess excellent guest service and communication skills with the ability to deal with guests
Ability to speak and write English
Ability to communicate information through spoken words and sentences that others will understand
Ability to read and understand information and instructions presented in writing
Strong general mathematical skills
Must be able to stand for duration of shift
Ability to push and pull up to 25lbs pounds and occasionally up to 45lbs
Ability to work all shifts including weekends and holidays when needed
Successfully pass a pre-employment criminal background check and drug screen
Must be at least 18 years old, pass a pre-employment criminal background check and drug screen
What we offer:
Paid Time Off
6 Observed Holidays and Holiday Pay
Health Benefit Insurance Package after 90 days includes: medical, dental, vision, life insurance, short term disability, 401k with company match
1 Free Hot Meal per shift and Unlimited Drinks
Up to 48 hours of Sick Pay for Team Members Under 30 hrs per Week
80% Subsidized Bus Transportation Options
Free Covered Parking
Education/Tuition/Certification Reimbursement (up to $6,000 per calendar year)
Wardrobe/Uniforms and Dry Cleaning Provided for most positions
Career Development and Advancement Programs
Team Member Anniversary Recognition (earn resort credit, vacation trips and more!)