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As a Head Waitress at …At Sloane, you will play a central role in delivering an exceptional bar experience, combining refined service with personality, pace, and precision. Your focus will be leading the bar floor, elevating guest engagement, and supporting strong cocktail, spirits, and champagne sales, while guiding junior team members through example and knowledge.
Job Responsibility
Leading the bar floor
Elevating guest engagement
Supporting strong cocktail, spirits, and champagne sales
Guiding junior team members through example and knowledge
Be a confident, visible presence in the bar, running a section while actively supporting and guiding junior bar staff
Deliver intuitive, personalised service
Lead by example
Support and reinforce SOPs
Mentor and develop junior team members
Handle guest feedback with care
Build rapport with regular and VIP guests
Support upselling and revenue growth through confident recommendations
Requirements
Minimum 1 year of experience in a similar role within a luxury bar or hospitality environment
Excellent knowledge of cocktails, spirits, champagne, and wines
Strong interest in French wines
Confident upselling skills
Ability to adapt service style to different guests and occasions
Awareness of trends in cocktails, spirits, fashion, art, and culture
Flexible availability, including evenings, weekends, and holidays
Strong leadership skills with the ability to motivate and support a team
A natural host — personable, polished, and genuinely guest-focused
Calm under pressure, detail-focused, and consistently aiming for excellence
Nice to have
French language skills
What we offer
Competitive salary ranging from £40,000 to £41,900 gross per annum
Enhanced annual leave, increasing with length of service
Complimentary meals while on duty
£1,000 'Refer a Friend' bonus scheme
Ongoing learning and professional development opportunities
Reward programmes, long service recognition, and employee appreciation incentives
Employer pension contribution of 3%
Complimentary dry cleaning
Enhanced maternity and paternity pay
A vibrant social calendar and engagement programme
Access to the HSF Health Plan
Dental reimbursement
24/7 GP advice line and confidential counselling support