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The Restaurant Manager plans, organizes, controls and directs the work of employees in the Hotel’s All-Day or Fine Dining Restaurant while ensuring guest satisfaction. Works quickly in high-pressure environment and ability to handle multiple tasks at once. Ability to be visible in the operation, provide recognition, promote good public relations, and handle complaints, concerns or special requests for guests, clients, and group contacts. Describe and ensure quality of all food items, ingredients, and preparation methods, as well as provide expert knowledge of wine and spirits in an elegantly appointed environment dedicated to an attentive and distinctive experience for breakfast, lunch, or dinner. Control labor and operating expenses through effective scheduling, budgeting, purchasing decisions, and inventory and cash control. Select, train, evaluate, lead, motivate, coach, and discipline all employees in the Restaurant to ensure that established cultural and core standards are met: long-range strategic planning for outlet operation. The ability to work closely with the Hotel Manager, Executive Chef and Sous Chefs to design effective menu and amenity options while ensuring excellent product quality at a fair price and attend regular operational meetings to ensure effective coordination and cooperation between departments. Attend regular operational meetings to ensure effective coordination and cooperation between departments. Process the payroll and gratuity reports as required. Observe physical condition of facilities and equipment in the banquet area and make recommendations for corrections and improvements as needed. Work harmoniously and professionally with co-workers and supervisors.
Job Responsibility
Plan, organize, control and direct the work of employees in the Hotel’s All-Day or Fine Dining Restaurant while ensuring guest satisfaction
Work quickly in high-pressure environment and ability to handle multiple tasks at once
Be visible in the operation, provide recognition, promote good public relations, and handle complaints, concerns or special requests for guests, clients, and group contacts
Describe and ensure quality of all food items, ingredients, and preparation methods, as well as provide expert knowledge of wine and spirits
Control labor and operating expenses through effective scheduling, budgeting, purchasing decisions, and inventory and cash control
Select, train, evaluate, lead, motivate, coach, and discipline all employees in the Restaurant
Work closely with the Hotel Manager, Executive Chef and Sous Chefs to design effective menu and amenity options
Attend regular operational meetings to ensure effective coordination and cooperation between departments
Process the payroll and gratuity reports as required
Observe physical condition of facilities and equipment in the banquet area and make recommendations for corrections and improvements
Requirements
Knowledge of food & beverage service, cost control, labor control, maintenance, merchandising, and accounting
Ability to operate computer equipment and other food & beverage computer systems
Previous experience of 3 years required
High analytical and organizational skills
Speaking, writing and reading English is required
Flexible schedule and ability to work different shifts and some weekends
Previous union experience desired
Nice to have
Previous union experience desired
What we offer
Be part of a cohesive team with opportunities to build a successful career with global potential
Access to a robust benefit plan
Opportunity to engage in diverse and challenging work