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OysterLink Logo OysterLink · Hospitality and Tourism

Restaurant General Manager

United States, Lynn 71801.60 - 92393.60 USD / Year · Job Posted January 26, 2026
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Job Description

Shake Shack is a leading hospitality brand that has grown from humble beginnings to become a staple in the fast-casual dining industry. Founded by Danny Meyer, the Founder and CEO of Union Square Hospitality Group, Shake Shack started as a hot dog cart in New York City's Madison Square Park. With a strong focus on community engagement and high-quality food, the brand has expanded rapidly while maintaining a commitment to hospitality and giving back. Shake Shack emphasizes a positive work environment that prioritizes people, promoting inclusivity and encouragement to share ideas within a collaborative team atmosphere.

Job Responsibility

  • Lead, coach and develop team members
  • Manage inventory, quality, and safety protocols
  • Meet and exceed financial and profitability goals by managing budget
  • Maintain top-notch standards of excellence and hospitality
  • Drive sales and profits while developing people
  • Implement company policies, procedures, and strategies to promote effective local and state health and safety code compliance
  • Manage payroll and scheduling
  • Promote the brand in the local community through word-of-mouth and restaurant events

Requirements

  • Minimum 3 years of restaurant general management experience in a high volume, fast-paced environment
  • Working knowledge of restaurant operations, including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security
  • Ability to learn and train others on all aspects of the Shack operations
  • Demonstrated ability to champion hospitality and motivate team members
  • Strong leadership skills with a focus on coaching and achieving excellence
  • Knowledgeable in all financial aspects of business operations
  • Minimum 3 years of P&L responsibilities
  • Food handler certification, preferred
  • Willingness to work flexible hours

What we offer

  • weekly pay
  • performance bonuses
  • meal discounts
  • Corporate discounts
  • Medical insurance
  • Dental Insurance
  • Vision Insurance
  • Life insurance
  • Disability insurance
  • 401k plan
  • Paid Time Off
  • Paid parental leave
  • Employee assistance program
  • Pre-tax commuter benefits
  • flexible spending accounts
  • Dependent care accounts
  • development opportunities
  • growth opportunities
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