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Shake Shack is a leading hospitality brand that has grown from humble beginnings to become a staple in the fast-casual dining industry. Founded by Danny Meyer, the Founder and CEO of Union Square Hospitality Group, Shake Shack started as a hot dog cart in New York City's Madison Square Park. With a strong focus on community engagement and high-quality food, the brand has expanded rapidly while maintaining a commitment to hospitality and giving back. Shake Shack emphasizes a positive work environment that prioritizes people, promoting inclusivity and encouragement to share ideas within a collaborative team atmosphere.
Job Responsibility:
Lead, coach and develop team members
Manage inventory, quality, and safety protocols
Meet and exceed financial and profitability goals by managing budget
Maintain top-notch standards of excellence and hospitality
Drive sales and profits while developing people
Implement company policies, procedures, and strategies to promote effective local and state health and safety code compliance
Manage payroll and scheduling
Promote the brand in the local community through word-of-mouth and restaurant events
Requirements:
Minimum 3 years of restaurant general management experience in a high volume, fast-paced environment
Working knowledge of restaurant operations, including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security
Ability to learn and train others on all aspects of the Shack operations
Demonstrated ability to champion hospitality and motivate team members
Strong leadership skills with a focus on coaching and achieving excellence
Knowledgeable in all financial aspects of business operations