Restaurant General Manager Job at Four Seasons (Naples)

Restaurant General Manager

Four Seasons

Location:
United States of America , Naples

Category:
Hospitality and Tourism

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

About Four Seasons:\n\nFour Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.\n\nAt Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.\n\nAbout the location:\n\nA rare gem on Florida's Gulf Coast of Southwest Florida, Naples Beach Club, a Four Seasons Resort, is an exclusive collection of 156 luxurious beachfront private residences and a 222-room hotel all within a 125-acre walkable coastal village in the heart of Old Naples. Honoring local heritage and artfully reimagined for modern-day elegance, the resort includes residents-only facilities and amenities, a luxury spa and state-of-the-art well-being/fitness center, exquisite and diverse fine dining outlets, outdoor pursuits to include a tennis center, and an 18-hole golf course, bowling and movie theater experiences, and an exclusive private club. The first of its kind, the Naples Beach Club, a Four Seasons Resort, is paradise found.\n\nAbout the role:\n\nWe are seeking a high-impact Restaurant General Manager to lead a sports-centric, experience-forward restaurant and entertainment venue. This role blends hospitality leadership, financial discipline, food & beverage excellence, live sports culture, and hands-on operational execution. If you thrive on filling the room, working the room, and pushing concepts to the next level—this is your arena.\n\nA truly one-of-a-kind entertainment hub, The Wager delivers the energy of a modern sports pub with an expansive bar and multiple screens for optimal viewing, paired with a fully equipped games area and--marking a first for the Four Seasons brand--a regulation four-lane bowling alley.

Job Responsibility:

Hire, train, coach, motivate, and manage all restaurant employees, including supervisors and assistant managers
Build and sustain a positive, service-driven culture that upholds brand, service, and operational standards
Maintain a visible leadership presence on the floor, providing real-time coaching, recognition, and support
Create memorable guest experiences by engaging authentically, addressing concerns professionally, and accommodating special requests with care
Support host teams in managing guest flow, seating, and arrival experiences to ensure a welcoming, organized environment
Bring strong knowledge of major international sports and events, confidently engaging with guests and enhancing the social experience surrounding live programming
Ensure quality, consistency, and presentation of all food and beverage offerings across breakfast, lunch, and dinner service
Demonstrate strong knowledge of food, wine, spirits, and cocktail programs in an elevated yet approachable dining environment
Collaborate with the Assistant Director of Food & Beverage, Director of Food & Beverage, Executive Chef, and Sous Chefs to develop innovative menus and curated beverage programs that balance creativity, value, and profitability
Plan, promote, and execute engaging guest activations throughout the year—including game-day experiences and special events—to drive traffic, engagement, and revenue
Oversee venue technology and entertainment platforms, including lighting, sound, bowling management systems, POS systems, reservation platforms, and arcade attractions
Assist with beverage service and floor operations as needed to support high-volume service periods and events
Take an ownership-minded approach to the business—understanding the local market, cultivating repeat guests, and continuously identifying opportunities for improvement and growth
Contribute to long-range planning and operational strategies that support sustained financial performance

Requirements:

College degree preferably specializing in hotel/restaurant management or equivalent experience is required
Two to three years previous experience in a supervisory or assistant manager position in Food and Beverage
Strong leadership and conflict-resolution skills
Excellent communication and interpersonal abilities
Ability to manage multiple priorities in a fast-paced environment
Requires working knowledge of division operations as well as Four Seasons cultural and core standards, policies, and standard operating procedures
Requires ability to operate computer equipment and other food and beverage computer systems
Ability to read, write, and speak English
This position requires an applicant with a flexible schedule and the ability to work all shifts, weekends, and holidays. Day and evening shifts
US work authorization is required unless the candidate is currently in a managerial position at a Four Seasons location

What we offer:

Lucrative salary!
Market-leading benefits package that includes: Medical, Dental, Vision, and 401K with employer matching all starting at 30 days!
Time off plans starting on the day of hire!
An opportunity to be a part of a cohesive team in an inclusive work environment!
Complimentary and discounted hotel stays around the world!
Wellbeing and mental health initiatives and focused company!
Embracement and promotion of diversity in our workplace!
Complimentary employee meals and beverages!
Tuition reimbursement!

Additional Information:

Job Posted:
May 14, 2026

Employment Type:

Fulltime

Work Type:

On-site work

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