Restaurant General Manager

• Provide leadership and support for all outlets working directly with Managers and Supervisors
• Assists with the activities of the F&B Department to maintain and improve productivity, food quality, service, creativity and merchandising to increase volume, sales, and profit
• Enforces policies with management and schedules for the operation of all restaurants and bars to achieve a productive and profitable result
• Achieve predetermined profit and productivity objectives and desired standards in food, service, sanitation, creativity, and merchandising and promotion ideas
• Coordinate testing and experimental projects to upgrade products and procedures
• Reviews and evaluates daily the guest satisfaction and experience
• Review prices, sources of supply, food and beverage sales trends and inventories
• Monitors and controls food, beverage labor and other related costs
• Establish purchasing and receiving procedures in conjunction with the Purchasing Department
• Responsible for upholding of food & beverage concepts
• Assist in development of yearly budget
• Develop monthly and weekly forecast
• Monitor payroll of department
• Lead daily staff stand up meetings
• Attend the bi-weekly management meeting
• Develop and revise SOPs for the department, as needed
• Review and approve departmental PAFs
• Ensure all training and certifications are up to date
• Monitor and achieve all FLHSS standards are met and timely
• Ensure property policies are administered fairly and consistently
• disciplinary procedures and documentation are completed according to company SOPs
• Conducting annual performance appraisals with direct reports
• Communicates and executes departmental and property emergency procedures
• Recruiting for food & beverage team members
• Ensures new hires participate in the department’s orientation program and receive the appropriate new hire training to successfully perform their job
• Sets goals and expectations for direct reports using the performance review process and holds staff accountable for successful performance
• Employees receive on-going training to understand guest expectations

• Must possess 3+ years management experience in the food and beverage division of hotel and/or resort
• 3+ years of experience hiring and developing talent
• Excellent communication skills with fluency in English required
• Must possess a High School Diploma or equivalent, some college preferred
• Must be proficient in POS systems, Inventory Management Systems and Microsoft Office
• Must have a valid driver’s license
• Alcohol Awareness Certification (must comply with State regulations)
• Must be 18 years old or older to hold this role, serving/selling alcohol in state of FL
• Food Handlers Certification (must comply with State regulations)
• Must be able to work in a fast paced, deadline driven environment
• Must be able to stand/walk for prolonged periods of time
• Must be able to lift, up to 40 pounds
• Must be able work in different types of weather sometimes extreme, including high temperatures and humidity
• Flexible schedule: days and times may vary based on need including weekends and/or holidays
• Strong organizational management and analytical skills
• Innovative thinker that will challenge business processes and concepts to drive results
• Clear, concise written and verbal communication skills
• Must be able to evaluate and select among alternative courses of action quickly and accurately
• Must work well in stressful high-pressure situations
• Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary
• Must be effective at listening to understanding and clarifying the issues raised by co-workers and guests
• Must maintain composure and objectivity while under pressure

QSR and Outdoor Dining experience is preferred

• Low-cost Medical, Dental, Vision Plans
• Paid Life Insurance
• Short- and Long-Term Disability
• Paid Time Off & Holidays
• 401(k) with 100% match up to 4 percent
• Commuter and Company-paid Toll Programs